Tier 2 Service Engineer
- Hiring Organisation
- Netcentrix
- Location
- Chorley, England, United Kingdom
Resolve escalated tickets from tier 1, addressing more complex issues relating to servers, networking, and critical business applications Diagnose and resolve issues involving Windows Server, virtualization (VMware, Hyper-V), Office 365, Exchange, and cloud platforms Perform remote troubleshooting and on-site troubleshooting as a last resort … mentor junior team members and share technical expertise Other Proven experience in a technical support role, within an MSP environment Extensive experience troubleshooting Microsoft Windows Server, Active Directory, Office 365, and Azure Cloud platforms Hands-on experience with networking infrastructure and troubleshooting Good understanding of cybersecurity ...