1st Line Engineer
Newcastle Upon Tyne, England, United Kingdom
Careers Plus
be part of a dynamic, forward-thinking organisation that values innovation, continuous improvement, and people-first service delivery. What You'll Be Doing Provide end-user support across Windows 10/11, MacOS, iOS & Android devices Manage user accounts and permissions via Active Directory, Exchange & Microsoft 365 Troubleshoot hardware/software issues and resolve connectivity problems Prepare and … rebuild laptops, install job-specific software, and support AV tech in meeting rooms Support server environments (Windows Server 2012+, VMWARE, Sophos) Manage telephony systems (Skype for Business & 8x8), including call groups and IVR setups Document procedures and assist in IT training for apprentices and colleagues What We're Looking For Previous experience in an More ❯
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