Technical Support Analyst
Norwich, Norfolk, United Kingdom
Gap Personnel
s PRIDE values – People Focused, Respect, Integrity, Dedication, and Excellence. Main Duties and Responsibilities Provide 2nd and 3rd line support for IT systems and services Manage and maintain Windows Server and Desktop environments Monitor system performance, backup procedures, and capacity planning Support Citrix, Oracle databases, and security configurations Lead or support infrastructure upgrades and installations Ensure … improvement Participate in on-call rota and project-based assignments as required Skills and Experience Required Essential Qualifications: Relevant IT degree or equivalent professional qualification MCP or MCSE (Windows Server 2003–2012) HND/HNC in a relevant discipline Essential Experience: Supporting Microsoft Server environments, desktop systems, and networking technologies (LAN, TCP …/IP) Managing SQL Server, Web Server products, and antivirus/security patching Experience with multi-user database systems (e.g. ICE) Technical documentation and training material preparation Familiarity with NHS IT systems and standards Key Skills: Strong problem-solving and analytical abilities Ability to work independently or as part of a team Excellent communication and interpersonal More ❯
Employment Type: Contract
Rate: £37338 - £44962/annum
Posted: