Desktop Support Engineer
Worthing, England, United Kingdom
Jago Consultants
you will be supporting their customers via telephone, email and remote support tools. As part of the desktop support role you will also be expected to do some server monitoring, checking daily log files, backup logs and monitoring alerts. You will get the chance to be hands on with all server and desktop products, as well … the opportunity to build and configure servers and deploy to client sites, as well as other migration and project work. Essential skills: Good knowledge of desktop technologies for Windows 7 through to Windows 10 support 1st and 2nd Line Microsoft Office 2010/2013/2016/Office365 Maintenance and troubleshooting of printers Good communication skills … of a team Ability to diagnose faults and find solutions. Ability to maintain strong relationship with customers Able to follow agreed procedures and documentation User administration of Microsoft Server 2008/2012/2016 User administration of Exchange 2010/2013/2016/Office365 A base understanding of networking protocols and devices (particularly Draytek/ More ❯
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