Tier 2 Service Engineer
- Hiring Organisation
- Netcentrix
- Location
- Chorley, England, United Kingdom
Resolve escalated tickets from tier 1, addressing more complex issues relating to servers, networking, and critical business applications Diagnose and resolve issues involving Windows Server, virtualization (VMware, Hyper-V), Office 365, Exchange, and cloud platforms Perform remote troubleshooting and on-site troubleshooting as a last resort … system alerts and identify potential risks, mitigating downtime through quick action Project Support Assist with the implementation and migration of IT projects, including server upgrades, cloud migrations, and network improvements Provide support during new client onboarding, including configuration and deployment of hardware/software Client Management & Communication Ensure ...