IT Service Desk Analyst
- Hiring Organisation
- Secure Trust Bank Ltd
- Location
- Solihull, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
Manage and prioritise IT support tickets in line with SLAs Log all calls and actions to agreed standards Provide technical support across our Windows, Microsoft 365 and server environments Adhere to IT security and change control processes Liaise with third-party suppliers where needed Oversee … confident in navigating a fast-moving environment. Youll also bring: IT support experience (or equivalent knowledge) Foundation-level understanding of: MS Windows & Microsoft 365 Windows Server 2016/2019/2022 Windows 10 & 11 Networking concepts such as TCP/ ...