under pressure, and excellent problem-solving skills. Key skills and experience: Background in an MSP or IT services environment (preferred) Strong experience with: Microsoft 365/Office 365 WindowsServer (2016–2019) Virtualisation technologies Firewalls & networking (IP, switches, routers) Backup solutions (ideally Veeam) Strong customer service and communication skills Ability to take ownership of More ❯
Maidstone, Kent, England, United Kingdom Hybrid / WFH Options
Constant Recruitment Ltd
under pressure, and excellent problem-solving skills. Key skills and experience: Background in an MSP or IT services environment (preferred) Strong experience with: Microsoft 365/Office 365 WindowsServer (2016–2019) Virtualisation technologies Firewalls & networking (IP, switches, routers) Backup solutions (ideally Veeam) Strong customer service and communication skills Ability to take ownership of More ❯
What you’ll do: Provide support across hardware, software, phones, mobiles, and specialist systems. Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution. Support servers (Windows 2012/2016), Exchange 365, backups (Veeam), and network infrastructure. Set up new sites, accounts, and mobile devices. Maintain IT documentation and ensure smooth daily operations. What … re looking for: Minimum 5 years’ experience in IT support or service function with experience in a 3rd Line Support position is a must have. Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network Infrastructure is a must have Strong knowledge of Microsoft environments (Office, SharePoint, AD, Exchange). Confident, customer-focused problem More ❯
