2nd Line Service Desk Support Engineer
Bristol, Avon, South West, United Kingdom
Set2Recruit
related to Microsoft 365, Azure, Active Directory, and coreWindows services Manage and resolve escalated tickets within agreed SLAs, ensuring accurate andclear documentation Support and maintain client infrastructure, including Windows Server,networking, VPN, intune/endpoint management, Exchange Online, andSharePoint Conduct root-cause analysis and implement permanent fixes where possible Assist with user onboarding/offboarding, permissions … security, identity, andbasic administration Excellent troubleshooting skills with Microsoft 365, including Exchange Online,Teams, SharePoint, and OneDrive Solid experience with Active Directory, Group Policy, DNS, DHCP Familiarity with Windows Server (2016/2019/2022) environments Experience with Intune/Endpoint Manager Understanding of basic networking concepts (TCP/IP, firewalls, routing, VPN) Able More ❯
Employment Type: Permanent
Salary: £30,000
Posted: