Senior IT Engineer - T3
- Hiring Organisation
- Redsquid
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
Accurately updating/maintaining our ticketing system and striving to exceedSLAs. Responding to enquiries from clients and escalated tickets and effectively resolve any server hardware or software problems. Liaising with third party softwarehardware providers to expedite prompt resolutions for clients. Provide guidance on cybersecurity and IT best practices. … Hours work on occasion Skills/Experience preferred: Proven experience in a 2nd/3rd line support role within an MSP. Windows Server and 2019 installation, operation and troubleshooting Varied Cloud Solutions experience. Configure and manage virtualised environments (Hyper-V, VMware). Familiarity with ...