First Line Support
- Hiring Organisation
- My Product Path
- Location
- Abingdon-On-Thames, England, United Kingdom
facing role, you’ll provide first-line support across the infrastructure environment, including: Supporting on-premise infrastructure such as switches, wireless networks, and Windows Server roles (AD, DNS, DHCP). Maintaining and troubleshooting end-user devices: laptops, mobile devices, printers, and meeting room equipment. Assisting with … delivering excellent service. Inclusive and professional in every interaction. Ideal requirements: 1+ year working in on-premise infrastructure environments. Basic knowledge of Windows Server, AD, DNS, and DHCP. Strong troubleshooting ability and customer-facing communication skills. Comfortable working in a fast-paced environment and able ...