role in a talented team where youll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled in supporting infrastructure and applications built on MicrosoftServer systems (e.g. Remote Desktop, Active Directory, DNS) Familiar with high-availability environments handling thousands of daily users and requiring zero downtime Proficient in maintaining and updating Windows-based systems, including regular Windows Updates and patching Strong knowledge of MicrosoftWindowsServer, including IIS, NLB Hands-on with virtualisation technologies such as VMware or Hyper-V Confident using monitoring tools such as PRTG, SolarWinds, Azure Monitor etc. Nice to have: PowerShell Scripting Experience in a 24/7 shift-based More ❯
and in person Handle onsite escalations & routine visits Manage end-to-end project delivery (implementation, project management, support) Troubleshoot hardware & software issues (desktops, servers, networking, etc.) Work with WindowsServer, Azure, M365, Active Directory, VMware/Hyper-V, Exchange, and IT security/networking Create technical documentation & conduct site surveys Mentor team members and assist in More ❯
users informed and assignments up-to-date through clear communication. Provide first-line desktop support for users across the business, including troubleshooting printers and occasionally assisting with basic server issues. Set up new user accounts and disable expired ones in line with HR requirements, maintaining accurate records at all times. Configure new laptops, desktops, and communications equipment following … with patches and upgrades. Diagnose and resolve technical issues efficiently, explaining solutions clearly to non-technical users to foster understanding and minimise disruption. What you bring: Experience with WindowsServer and Client IT systems within a business environment is essential for this position. Administration of Microsoft Active Directory, Entra ID (formerly Azure AD), Office 365 environments More ❯
progress and performance regularly with the Team Lead. IT Support Technician - Skills & Experience Required: A minimum of 6+ months’ experience in an IT Support role. Strong knowledge of WindowsServer and Active Directory. Experience administering Office 365. Exposure to Cloud support (desirable). Experience working with SLAs. Excellent organisational skills with the ability to prioritise effectively. More ❯
week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using WindowsServer/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able to effectively manage multiple priorities Exceptional More ❯
