2nd/3rd Line Support Engineer
Bury, Lancashire, England, United Kingdom
360 Resourcing Solutions
responsible for: Provide expert technical support to IT teams & users via phone, email, and ticketing systems, ensuring timely resolution of issues. Troubleshoot and resolve complex problems related to Windows Server & Desktop, Citrix desktop delivery, Virtualisation and similar technologies. Support firewalls, VPNs, and Wired & Wireless networks to ensure secure network operations. Document all support interactions tracking and … most of the following: Proven experience in a 2nd/3rd line support role or similar position within an IT environment with at least 3 years experience of server systems & administration. Strong knowledge of Windows Server & Desktop, networking concepts, commonly used business applications & security technologies. In depth understanding of Windows Server More ❯
Employment Type: Full-Time
Salary: £29,000 - £31,000 per annum
Posted: