3rd Line IT Support Engineer
- Hiring Organisation
- Kenneth Brian Associates Limited
- Location
- Crawley, West Sussex, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £45,000 per annum
senior escalation point for complex technical issues, taking ownership of incidents through to resolution. Provide 3rd line support across Microsoft 365, Azure, Windows Server, Active Directory and Microsoft Intune. Maintain and troubleshoot IT infrastructure, including Hyper-V, networking, firewalls, VPNs, backup and disaster recovery. Deliver customer … projects including cloud migrations, server upgrades, infrastructure improvements and security implementations. Support junior engineers, undertake root-cause analysis and identify opportunities to improve systems, security and service delivery. Skills & Experience Required Proven experience in a 3rd Line IT Support or Senior Infrastructure Engineer role, ideally within ...