client sites, including hardware deployments, network upgrades, and software rollouts. Provide 2nd line support to client environments, resolving escalated incidents efficiently. Assist with the administration of Microsoft 365, WindowsServer, Active Directory, and networking devices. Configure and deploy desktops, laptops, printers, and other client hardware. Work on cloud and on-premise infrastructure projects, including migrations and … project delivery. Skills & Experience Required Proven experience at a 2nd line IT support level , ideally within an MSP or IT services environment. Knowledge of Microsoft technologies (Office 365, WindowsServer, Active Directory) and networking fundamentals. Hands-on experience with desktop, server, and network hardware. Ability to troubleshoot and resolve technical issues efficiently. Good communication More ❯
on site and you will provide technical support to a variety of users. You will need at least 3 years experience within an IT Service Desk role supporting Windows/O365/Exchange/Active Directory etc As a IT Service Desk Engineer you will be responsible for handling incoming requests for support from customers in a timely … Engineer Skills: Minimum 3-year experience in a similar role Excellent troubleshooting and fault-finding skills Excellent telephone manner and strong customer service skills Strong Knowledge of supporting Windows client systems, Excellent knowledge of email systems (Exchange and Microsoft 365) Strong Knowledge of Windowsserver systems Including active directory, DNS, DHCP, etc. Strong Knowledge More ❯
East Grinstead, West Sussex, England, United Kingdom
Gold Group Ltd
on site and you will provide technical support to a variety of users. You will need at least 3 years experience within an IT Service Desk role supporting Windows/O365/Exchange/Active Directory etc As a IT Service Desk Engineer you will be responsible for handling incoming requests for support from customers in a timely … Engineer Skills: Minimum 3-year experience in a similar role Excellent troubleshooting and fault-finding skills Excellent telephone manner and strong customer service skills Strong Knowledge of supporting Windows client systems, Excellent knowledge of email systems (Exchange and Microsoft 365) Strong Knowledge of Windowsserver systems Including active directory, DNS, DHCP, etc. Strong Knowledge More ❯
Burgess Hill, Sussex, United Kingdom Hybrid / WFH Options
SER Limited
within a fast-paced, cloud-first MSP environment. This is a great opportunity for someone ready to step up, take ownership, and develop their IT career. Tech Stack: WindowsServer/VMware/Hyper-V Microsoft 365 & Azure Networking Firewalls, Routers, Switches Veeam Backup/Intune MDM MSP experience (desirable) What You Get: Salary up to More ❯
Burgess Hill, West Sussex, England, United Kingdom Hybrid / WFH Options
SER (Staffing) Ltd
within a fast-paced, cloud-first MSP environment. This is a great opportunity for someone ready to step up, take ownership, and develop their IT career. Tech Stack: WindowsServer/VMware/Hyper-V Microsoft 365 & Azure Networking – Firewalls, Routers, Switches Veeam Backup/Intune MDM MSP experience (desirable) What You Get: Salary up to More ❯