IT Support Officer
Isle Of Man, North West, United Kingdom
Dandara
email enquiries and providing excellent customer service and support for our end users. Logging support and request calls and dealing with them appropriately. You should be experienced with Windows 11, Office 365, have LAN/WAN network experience but primarily, must be exceptionally customer focused. Professional qualifications: Microsoft, Cisco, VMware, CompTIA, will also be considered favourably as will … and on-prem Microsoft environments Productivity suites (Office 365, Teams, OneDrive, SharePoint Online, Exchange Admin etc - Microsoft Flow beneficial), Mobile technologies (iOS, Android, Intune/MDM/MAM) Windows 10/11 Active Directory inc Group Policy Management Windows Server knowledge (2016 and above) Good understanding of Networking Scripting (e.g. PowerShell) skills advantageous. Key … all PC Software, Operating Systems, Hardware, AV & telephony equipment to ensure optimal performance Performing system administration, support and development for applications and systems. This includes reporting of global server backups, escalating to management if any issues are not resolved quickly Logging, documenting and managing all incidents using an Incident Management tool Maintain the inventory of all hardware and More ❯
Employment Type: Permanent
Salary: £35,000
Posted: