a minimum of five years' experience in technical support roles , with a proven track record of reporting to management. You'll also need hands-on experience with VMware, WindowsServer, macOS MDM, FortiGate, Aruba (switching/wireless), and Veeam Backup . We're looking for an independent trouble-shooter who can effectively engage with stakeholders, including … networks, and infrastructure for a large user base (approx. 2000). Core IT services: Web access, data storage, email (local and cloud), networked printing, backups, and diverse software. Server environments: Virtual platforms (servers, storage, backups), multiple WindowsServer versions, and SQL server support. Network & Security: Active Directory (including DHCP, DNS, LDAP, 802.1x … wireless, VPN), firewall, and filtering. System management: Management information systems and mobile device management. Operating Systems: Windows and Apple Mac systems, software, and services. Best Practices: Current IT best practices, standards, and statutory requirements. Skills and Aptitudes: Problem-solving: Analyse issues, make informed judgments, take appropriate action, and accept responsibility. Communication: Explain technical issues to non-technical stakeholders. More ❯
a minimum of five years' experience in technical support roles , with a proven track record of reporting to management. You'll also need hands-on experience with VMware, WindowsServer, macOS MDM, FortiGate, Aruba (switching/wireless), and Veeam Backup . We're looking for an independent trouble-shooter who can effectively engage with stakeholders, including … networks, and infrastructure for a large user base (approx. 2000). Core IT services: Web access, data storage, email (local and cloud), networked printing, backups, and diverse software. Server environments: Virtual platforms (servers, storage, backups), multiple WindowsServer versions, and SQL server support. Network & Security: Active Directory (including DHCP, DNS, LDAP, 802.1x … wireless, VPN), firewall, and filtering. System management: Management information systems and mobile device management. Operating Systems: Windows and Apple Mac systems, software, and services. Best Practices: Current IT best practices, standards, and statutory requirements. Skills and Aptitudes: Problem-solving: Analyse issues, make informed judgments, take appropriate action, and accept responsibility. Communication: Explain technical issues to non-technical stakeholders. More ❯
Twickenham, London, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
and wide area networks. Experience and knowledge of networking L2/3 networking and routing Strong experience of operating high availability data centre networks supporting critical workloads on Windows, Linux and SAN including technical refresh of large numbers of devices; Strong experience of monitoring and management tooling including SolarWinds. Have good general knowledge of WindowsServer Environments, (including OS build, AD, DNS, DHCP and GPO) and Linux (RHEL) data centre server infrastructures. Have excellent analysis and problem solving skills, taking ownership of complex incidents ensuring these are resolved to the satisfaction of the customer. Possess excellent written and verbal communication skills. Experience with working within a Defence environment. Other/Clearance Requirements More ❯
support team and being responsible for: - IT systems troubleshooting - Supporting with IT roadmap strategy - Making recommendations to existing systems and technologies - Supporting Active Directory, DHCP, DNS, LDAP - VMware, WindowsServer - Mac and Windows OS support (including MDM) - IT projects - Firewall support - Veeam backup To be considered suitable you will need to be able to … skills with the following will also be required: - Support experience across, servers, systems, networks and infrastructure - Virtual servers and storage - Mobile device management systems - Email platforms - Mac and Windows environments/software More ❯
