Deskside Support Technician
dundee, north east scotland, United Kingdom
Adroit People Limited (UK)
Adroit people is hiring. Title : Desk side Support. Location : Dundee Scotland, UK. Employment type : Contract Work type : Onsite. Key Skills : SCCM - Client troubleshooting Windows OS/Application troubleshooting JD : Technical Requirements · Phone support experience necessary. · Technical Service desk or technical call center experience is necessary. · Disciplined, systematic problem … solving skills required. · Windows Operating systems · Clients: Windows XP, Windows 10 · Servers: Windows 2008/2012/2016 · Knowledge of Active Directory · ITSM ticketing tools such as Service now , Remedy, HP Service Center, Peregrine Service Center · Remote desktop connectivity applications … like Team Viewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools · MS Office Suite MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio · Internet browsers (e.g. Explorer, Chrome, Firefox), · VPN and remote dial-in users · Support for laptop, desktops, and printers all models More ❯
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