2 of 2 Windows Jobs in Eastleigh

within a professional services business, with strong foundation skills across the End-User Computer environment. The successful applicant will be supporting approximately 600 users across 5 locations within a Windows and MS Office environment, as well as providing support to the IT project teams. You will share problem resolution and ideas for colleagues in your office with the support … professional services environment Great customer interfacing skills; professional and personable with a 'can do' attitude and client service mentality Relevant technical experience in a distributed end-user environment, MS Windows, MS Office Technical/hardware support for desktop PCs, laptops, tablets, smartphones, telephony, local servers, networks, cabling, printers and large office equipment including scanners & photocopiers Proven structured and analytical More ❯

across IT and WAN products and services, including but not limited to: o Desktop installation, configuration and support o Software installation, configuration and support o First Contact support for Windows and Mac and mobile end user devices o Basic Server configuration and support Maintain current Zendesk ticket system from end users to acceptable levels including regular communication via email … 1st/2nd line support Ability to provide clear advice to customers with limited technical knowledge (internal or external) PC and laptop diagnostics and repair, including component upgrades Microsoft Windows 11 support and troubleshooting Office 365 administration (licenses, permissions, user changes) Proficiency in Office 365 applications (Word, Excel, Teams) Active Directory (password resets, user account creation, and changes) Intune More ❯