2 of 2 Windows Jobs in Kings Langley

Service Desk Manager / Service Desk Team Leader

Hiring Organisation
Prize Placements
Location
Kings Langley, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
£55000 - £65000/annum Excellent Benefits / Hybrid
desk roles, with leadership responsibility Strong understanding of IT service management frameworks such as ITIL Experience managing SLAs, KPIs, and reporting metrics Understanding of Windows-based infrastructure (e.g., Azure, ADUC, etc) Experience using workstation deployment tools (e.g., MDT, etc) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder … Foundation (or higher) certification Experience in process improvement or service transformation initiatives Knowledge of IT infrastructure, cloud services, and end-user computing environments (e.g., Windows 11, MacOS & Ubuntu) Previous experience in service management or similar roles Oversee onboarding of new staff members to the organisation. Salary ...

Service Desk Manager / Service Desk Team Leader - £60,000

Hiring Organisation
Prize Placements
Location
Kings Langley, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £65,000 per annum
desk roles, with leadership responsibility Strong understanding of IT service management frameworks such as ITIL Experience managing SLAs, KPIs, and reporting metrics Understanding of Windows-based infrastructure (e.g., Azure, ADUC, etc) Experience using workstation deployment tools (e.g., MDT, etc) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder … Foundation (or higher) certification Experience in process improvement or service transformation initiatives Knowledge of IT infrastructure, cloud services, and end-user computing environments (e.g., Windows 11, MacOS & Ubuntu) Previous experience in service management or similar roles Oversee onboarding of new staff members to the organisation. Salary ...