2 of 2 Windows Jobs in Lee-on-the-Solent

major defence education facility. Key Responsibilities of a 2nd Line Support Engineer: Respond to and resolve Service Desk tickets in line with SLAs and internal procedures Provide support for Windows 10, Windows Server 2016/2019, and core Microsoft technologies Support and troubleshoot issues relating to Active Directory, Group Policy, and SCCM Work with Hyper-V and/… process improvements, and project-based technical work Uphold security protocols and follow relevant policies related to access and configuration Skills and Experience required: Solid experience with or understanding of: Windows 10 desktop support Windows Server environments SCCM or similar imaging/deployment tools Active Directory & Group Policy VMware and/or Hyper-V Excellent customer service and communication More ❯

service desk tickets, deploying software, resolving incidents, and contributing to ongoing project work. Full training is provided, making this an ideal opportunity for someone with a foundational understanding of Windows technologies looking to level up. Key Responsibilities: Respond to assigned Service Desk tickets and resolve incidents within agreed SLAs Deploy images and software to workstations via SCCM Investigate and … and system issues Participate in project and upgrade activities Maintain accurate documentation, procedures, and configuration records Ensure adherence to site security and IT policies Key Skills & Experience: Understanding of Windows 10 and core desktop technologies Knowledge of Microsoft Server (2016/2019), Active Directory, and Group Policy Basic understanding or experience with SCCM (or similar deployment tools) Exposure to More ❯