1 of 1 Windows Jobs in Marlborough

a varied and friendly customer base across sectors. Key Responsibilities Delivering 1st and 2nd line technical support via phone, email, remote tools, and occasional onsite visits Troubleshooting issues across Windows desktops, Microsoft 365, printers, and basic networking Logging and managing tickets efficiently through to resolution Supporting wider IT projects and installations Helping to maintain internal documentation and asset records … What We’re Looking For Previous experience in a 1st/2nd line IT support role (MSP background desirable but not essential) Strong knowledge of Windows OS, Microsoft 365, and basic networking (DNS, DHCP, etc.) Excellent communication and customer service skills A proactive, positive approach and willingness to learn Ability to work well both independently and as part of More ❯