IT Support Engineer / Field Engineer (MSP)
- Hiring Organisation
- Pivotal Recruit
- Location
- Bristol and North Somerset, Portishead, Somerset, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £42000/annum
advanced fault-finding Working directly with customers in their homes and businesses Managing and supporting Microsoft 365 environments (Azure AD, Intune, security, licensing) Supporting Windows and macOS environments Installing, configuring, and troubleshooting networks (routers, switches, WiFi, VPNs) Deploying and supporting Ubiquiti UniFi solutions Carrying out proactive MSP tasks (patching … issues Strong experience with ticketing systems, SLAs, and prioritisation Solid Microsoft 365 stack (Azure AD/Entra ID, Intune, Exchange Online) Strong knowledge of Windows, macOS, and networking fundamentals Experience with Ubiquiti UniFi (desirable) Strong troubleshooting and analytical skills Confident, professional communicator with customers (technical & non-technical) A cyber ...