5 of 5 Windows Jobs in Somerset

Role Deal with day-to-day IT support requests from users via phone, email, and Microsoft Teams whilst providing excellent customer service Support both Windows & Mac hardware/software including iOS mobile devices Supporting our Enterprise resource planning (ERP) software Meeting room and desk setup/support - AV, ethernet ...

Desk Analyst Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If youve also worked in the following roles, wed also like to hear from … Liaison: Contact third-party vendors when required Client Site Support: Attend client sites when required CANDIDATE REQUIREMENTS ESSENTIAL Previous customer-facing experience Experience supporting Windows Desktop, Microsoft 365 and Active Directory Advanced knowledge of the Microsoft suite of products Experience using a ticketing system Basic understanding of networking, including ...

service requests quickly and professionally. Using JIRA , you'll accurately record, prioritise and resolve tickets within agreed SLAs. You'll work with Microsoft 365, Windows 11, macOS, mobile devices, business applications and RMM tools . Based at our West Office in Bath, Somerset , you'll work three days onsite … update JIRA incidents and requests, troubleshoot, resolve within SLAs and escalate appropriately. Install, configure and maintain laptops, desktops, mobile devices, software and applications; support Windows 11, macOS, Microsoft 365, iOS and Android . Remotely monitor and support devices using NinjaOne, Mosyle or similar RMM tools ; use PowerShell for basic ...

team player Looking for challenges and solutions Promotes Customer Service ‘Can do’ attitude Sense of humour Technical Skills - An awareness of: IT Hardware Windows Operating systems Microsoft 365 Training Level 3 Information Communications Technician Apprenticeship Standard You will receive full training and support from the Just IT Apprenticeship team … Desired Skills Communication skills IT skills Attention to detail Customer care skills Problem solving skills Team working Initiative Can-do attitude IT Hardware Windows Operating Systems Microsoft 365 Qualifications English GCSE, grade Grade C/4 + (Essential) Maths GCSE, grade Grade C/4 + (Essential) About ...

prioritise and resolve support tickets on our service desk, in person, by phone and remotely. Find and fix hardware and software problems on Windows laptops, desktops, printers and phones. Escalate issues you can't resolve to the right person, with clear notes on what you've tried. Keep users … apprenticeship Desirable Hands-on experience such as building a PC, setting up a home network or fixing family devices Familiarity with Windows and Microsoft 365 apps Some customer service experience, whether part-time, voluntary or at school An interest in cloud, cyber security or networking Training ICT (Information Communications ...