2 of 2 Windows Jobs in the Scottish Borders

AAMI TIR 57; 21CFR820, SB1386, etc.) Experience in designing or leading software products using Secure SDLC Thorough Understanding of securing and hardening Windows and Linux operating systems Thorough understanding of networking and network security Thorough understanding of Operating Systems, Operating Systems Security (e.g. hardening) Thorough understanding of Web Server ...

level support to users via the Service Desk, including support for systems, servers, and networks. The existing infrastructure primarily consists of Windows 11, Mac OS & mobile devices, as well as several largely bespoke applications, and Citrix-based desktops and applications. Main Duties: * Answering Service Desk chat promptly and providing … customer service skills: calm, professional, clear and empathetic communicator * Solid ITSM/ticketing discipline: accurate logging, prioritisation, categorisation and working to SLAs * Confident supporting Windows 11 end users (everyday troubleshooting and fixes) * Working knowledge of MacOS and mobile devices (iOS/Android) for user support * Exposure to Citrix desktops ...