Contact Centre Analyst (Fixed & Mobile Support)
- Hiring Organisation
- West London NHS Trust
- Location
- Southall, UB1 3EU, United Kingdom
- Salary
- £33262.00 to £36027.00
outlines the criteria against which your application form will be assessed. Person Specification Experience Essential Relevant IT qualification e.g. Microsoft Certified Technology Specialist in Windows 7 or 8, IT Hardware Vendor certification ITIL Foundation Evidence of Customer Facing skills course and/or experience Desirable Communications support qualification Microsoft … Certified Technology Specialist in Windows 7 or 8 Experience Essential Experience of providing at desk IT support, installation and configuration services Experience of working in a complex IT networked environment Experience of working in a ITIL driven environment Working to SLA targets and meeting tight deadlines under pressure Desirable ...