Senior Onsite IT Technician
Sunderland, Tyne and Wear, UK
Verisure
current or potential problems with systems, applications, or customer service requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows 10 and 11 Professional, MAC OS, in enterprise environments Knowledge on user/devices administration tool: active directory, Intune, O365 admin portal, exchange, Azure Requirements Experience: Minimum of … years of experience in IT support, with a focus on VIP or executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to More ❯
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