Desktop support
- Hiring Organisation
- Ampstek
- Location
- Ulverston, England, United Kingdom
part of the IT support/helpdesk team. Key Responsibilities Provide 1st & 2nd line support for hardware and software issues Install, configure, and maintain: Windows/macOS systems Office applications (e.g., Microsoft Office) Troubleshoot: Network connectivity issues (LAN/Wi-Fi/VPN) Printers, scanners, and peripherals Manage user … tools like TeamViewer or AnyDesk Maintain IT asset inventory and documentation Escalate complex issues to senior IT teams Required Skills Strong knowledge of: Windows 10/11 OS Basic networking (TCP/IP, DNS, DHCP) Familiarity with: Hardware troubleshooting (PCs, laptops, printers) Good understanding of: Security practices and antivirus ...