IT Helpdesk Team Lead — Lead, Coach & Improve SLAs
- Location
- Wakefield, England, United Kingdom
quality support to end users and maintaining excellent customer service standards. The role emphasizes leadership, troubleshooting, and service-improvement initiatives. Experience with ITSM, M365, Windows environments, and Active Directory is required, with a focus on maintaining effective incident management and timely resolution of #J-18808-Ljbffr ...