Provide 2nd/3rd line technical support for incidents and service requests. Troubleshoot and resolve hardware, software, and network-related issues. Administer and maintain Microsoft 365, Active Directory, and Windows Server environments. Support end-users with technical queries in a professional and friendly manner. Visit client sites to perform installations, maintenance, and troubleshooting. Document all technical issues, fixes, and More ❯
Doncaster, South Yorkshire, England, United Kingdom
Austin Banks
candidate will be: Proven experience (typically 2-4+ years) in a 2nd line support or infrastructure support role (ideally in an MSP environment). Strong technical knowledge of Windows Server (2016/2019/2022), Active Directory, Azure, Microsoft 365, Exchange, SharePoint, Office 365, databases. Network infrastructure experience: LAN/WAN, routing/switching, VPNs, firewalls, WiFi, guest More ❯
Sheffield, South Yorkshire, England, United Kingdom
Akkodis
Assessing risks, identifying critical service and system dependencies and implementing countermeasures. Install, configure and maintain service, software, hardware and application components. Work to ITIL v4 framework. Tech stack: MicrosoftWindows Server Operating Systems version 2016 and above Microsoft Office365 Exchange 2016 Hyper-V/VMware Azure Firewalls, switches, routing Servers, SANs Modis International Ltd acts as an employment agency More ❯
Sheffield, South Yorkshire, England, United Kingdom
Akkodis
Assessing risks, identifying critical service and system dependencies and implementing countermeasures. Install, configure and maintain service, software, hardware and application components. Work to ITIL v4 framework. Tech stack: MicrosoftWindows Server Operating Systems version 2016 and above Microsoft Office365 Exchange 2016 Hyper-V/VMware Azure Firewalls, switches, routing Servers, SANs Modis International Ltd acts as an employment agency More ❯
Doncaster, South Yorkshire, England, United Kingdom
Austin Banks
be: Previous experience in a 1st line help desk or IT support role (ideally in a managed services environment). Good working knowledge of Microsoft 365 and Azure AD, Windows Serve Basic telephony/VoIP support awareness Strong customer service skills, ability to communicate technical information to non-technical users. Good problem-solving skills, ability to prioritise and escalate More ❯
be: Previous experience in a 1st line help desk or IT support role (ideally in a managed services environment). Good working knowledge of Microsoft 365 and Azure AD, Windows Serve Basic telephony/VoIP support awareness Strong customer service skills, ability to communicate technical information to non-technical users. Good problem-solving skills, ability to prioritise and escalate More ❯
problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention More ❯
Portsmouth, yorkshire and the humber, united kingdom Hybrid / WFH Options
Cloud People
Cyber Kill Chain Hands on experience with SIEM and EDR tools including Microsoft Sentinel, Defender, Splunk or CrowdStrike Experience with triage, containment and incident response Solid understanding of networks, Windows and Linux systems and cloud security across M365, Azure and AWS Excellent communication skills and a collaborative mindset Passion for learning and knowledge sharing Desirable Experience Experience with scripting More ❯
Brandesburton, Driffield, North Humberside, England, United Kingdom
Reed
working across hybrid environments, supporting 3rd line issues, and contributing to continuous improvement across the infrastructure. Responsibilities: Managing and maintaining IT infrastructure including networks, cloud, and virtual environments. Supporting Windows and *Nix servers, email systems, backups, and recovery solutions. Administering databases (Oracle/SQL Server) and contributing to disaster recovery planning. Automating infrastructure tasks and supporting new deployments. Collaborating More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Reed Technology
working across hybrid environments, supporting 3rd line issues, and contributing to continuous improvement across the infrastructure. Responsibilities: Managing and maintaining IT infrastructure including networks, cloud, and virtual environments. Supporting Windows and *Nix servers, email systems, backups, and recovery solutions. Administering databases (Oracle/SQL Server) and contributing to disaster recovery planning. Automating infrastructure tasks and supporting new deployments. Collaborating More ❯
Sheffield, South Yorkshire, England, United Kingdom
Nextech
of the team in planning, delivering and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rd line support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency in Active Directory, Office 365, and Exchange. Experience in supporting 1st More ❯
Driffield, Cirencester, Gloucestershire, England, United Kingdom
Elevation Recruitment Group
on role involves managing on-premise and cloud systems, ensuring stability, security and scalability across the organisation. Key Responsibilities: Manage and maintain IT infrastructure, networks, and cloud environments. Support Windows and Nix servers, storage and virtualisation platforms. Oversee backups, disaster recovery and system performance. Administer Microsoft 365, Azure, Exchange and SQL environments. Provide 3rd line support and resolve complex More ❯
also have excellent communication and problem-solving skills, a customer-oriented attitude, and the ability to work independently or as part of a team. You should be familiar with Windows or Linux operating systems alongside common applications and tools such as Microsoft Office, Google Workspace, antivirus software, etc. You should also have knowledge of networking protocols and devices, such More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Reed Technology
also have excellent communication and problem-solving skills, a customer-oriented attitude, and the ability to work independently or as part of a team. You should be familiar with Windows or Linux operating systems alongside common applications and tools such as Microsoft Office, Google Workspace, antivirus software, etc. You should also have knowledge of networking protocols and devices, such More ❯
and third-party suppliers where necessary IT Service Desk Analyst/1st Line Support Analyst Attributes/Skills: • Experience working within a law firm is highly desirable • Knowledge of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware and operating systems • Awareness of using Active Directory • Experience of logging tickets in ITSM call logging software IT Service Desk More ❯
bradford, yorkshire and the humber, united kingdom
DGH Recruitment
and third-party suppliers where necessary IT Service Desk Analyst/1st Line Support Analyst Attributes/Skills: • Experience working within a law firm is highly desirable • Knowledge of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware and operating systems • Awareness of using Active Directory • Experience of logging tickets in ITSM call logging software IT Service Desk More ❯
Brighouse, West Yorkshire, England, United Kingdom
Lorien
Assist the IT Manager in the design of the IT Infrastructure roadmap Ensure Company Procedures for all business systems are written and kept up to date Required Skills : MS Windows Desktop and Server Operating Systems Desktop applications - MS Office, Adobe Acrobat MS Office 365 and Microsoft 365 Cloud Applications VMware vSphere and Virtualisation technology Virtual Desktop technologies (XenDesktop, VMware More ❯
Doncaster, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Uniting Ambition
accurate. Ability for occasional travel to remote locations for implementations and to resolve issues onsite. Co-ordinate IT activities relating to Workshop implementations and de-commissions Server administration including Windows Server activities, Active Directory, File and Print services, shares and Group Policies. Respond to alerts from our monitoring system to provide Pro-Active maintenance, resulting in less outages and More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Key Appointments
notice visits when urgent issues arise. ABOUT YOU We're looking for someone with: At least 3 years' experience in IT systems and network administration Strong working knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policy Good understanding of networking, routing, and switching protocols A full, clean UK driving licence and willingness to travel Strong problem-solving More ❯
Sheffield, South Yorkshire, England, United Kingdom
Randstad Technologies
Disaster Recovery (DR) and Backup solutions collaborating closely with managed services providers on strategic projects to drive continuous improvement. The successful candidate should have the following skills Expertise in Windows and Linux server administration. Strong command of core networking services: DDI (DNS/DHCP), Firewalls, and VPNs. Proficiency in administering Entra ID (or similar IAM tools), Active Directory, and More ❯
support teams as necessary. Documentation: Maintaining accurate records of issues and resolutions. Customer Service: Ensuring a high level of customer satisfaction through effective communication and timely updates. Technical Skills - Windows OS/Server Active Directory & Group Policies Office 365 & Azure Administration Hardware and Software Troubleshooting Basic knowledge of IT Systems and Networks What We Offer Professional Development: Opportunities for More ❯
guidelines, you will be required to make recommendations to improve operational effectiveness and efficiency. Qualifications: Broad experience of technologies including but not limited to; Firewalls, IPS & IDS, Active Directory, Windows Server, Linux, TCP/IP, Networks, AWS, CDN's, Vulnerability management and SIEM, DRM. At least basic knowledge the fundamentals of cyber security Security Administration Incident containment, recovery and More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
Talion Cyber Security
guidelines, you will be required to make recommendations to improve operational effectiveness and efficiency. Qualifications: Broad experience of technologies including but not limited to; Firewalls, IPS & IDS, Active Directory, Windows Server, Linux, TCP/IP, Networks, AWS, CDN's, Vulnerability management and SIEM, DRM. At least basic knowledge the fundamentals of cyber security Security Administration Incident containment, recovery and More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Context Recruitment Limited
optimisation and proactive problem-solving Required experience: Strong experience in a 3rd Line Support role, ideally within a Managed Services or MSP setting In-depth knowledge of Microsoft technologies: Windows Server, Active Directory, Microsoft 365 and Azure Proven leadership skills with a passion for team development and success Excellent communication and stakeholder management abilities Relevant certifications such as MicrosoftMore ❯
Harrogate, North Yorkshire, England, United Kingdom
Robert Half
and a desire to grow within a dynamic IT environment. Skills & Experience Previous experience in a 1st/2nd line IT support role would be advantageous Strong knowledge of Windows 10/11, Microsoft 365, and basic networking Familiarity with Active Directory, Exchange, and remote support tools Excellent communication and problem-solving skills Ability to work independently and as More ❯