2nd Line IT Infrastructure Engineer
Fareham, Hampshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Matchtech
                                
                                    issues. Resolve escalated incidents and service requests, ensuring SLA compliance. Collaborate with 1st line teams, vendors, and 3rd parties for advanced troubleshooting. Networking & Security Troubleshoot LAN/WAN, VPNs, wireless networks, and network devices. Support network security through monitoring tools, firewalls, and access control. User Support & Training Provide clear, user-friendly technical guidance and occasional training sessions. Ensure end-user … DFS, AD). Hands-on experience with Microsoft technologies: Intune, Office 365, Exchange Online, MFA, SharePoint Online. SQL Server administration basics. Knowledge of backup technologies, networking (routing/switching), wireless systems. Azure cloud services knowledge. Understanding of firewalls, network security, and VOIP telephony systems. Personal Attributes Strong problem-solving skills and ability to prioritise workload. Excellent communication and interpersonal abilities. More ❯
                                
                                Employment Type: Full-Time
                                    Salary: Salary negotiable
                                    Posted: