Operational Analyst
- Hiring Organisation
- NET Recruit
- Location
- Norwich, Norfolk, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 per annum
teams, providing insight into live business performance Monitoring key operational and commercial metrics, proactively identifying trends, risks and opportunities Translating complex data into clear, actionable recommendations that support informed business decisions Supporting trial, optimisation and change initiatives by measuring performance and evaluating outcomes Analysing the impact of operational … commercial changes, providing evidence-based recommendations to stakeholders Designing, developing and maintaining operational dashboards and reporting tools using Tableau and other business intelligence platforms Ensuring reporting remains accurate, timely and aligned with evolving business requirements Conducting detailed analysis of contact centre performance, conversion rates, customer acquisition activity and operational ...