Customer Insight and Performance Manager (CRM) - 12 month Secondment
- Hiring Organisation
- 17918
- Location
- London, United Kingdom
impact, and identifying new opportunities to improve engagement and commercial performance Shape communication and contact strategy through insight-led recommendations, working closely with Analytics to improve customer journeys, lifecycle performance, and overall marketing effectiveness Lead the creation and execution of a robust testing roadmap for the Customer Marketing team, including … customer experience, and messaging, and ensure actions are followed through into measurable outcomes Partner with senior stakeholders across Customer Marketing, Product, Commercial, Finance, and Analytics to align priorities, influence decisions, and drive business impact Own governance of campaign and journey targeting, ensuring a high standard of quality, accuracy, and consistency ...