Call Center Operations Manager / Manchester / Fintech
Manchester Area, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Opus Recruitment Solutions
a role that will enable you to shape the teams that report into you? If so, please read on! We’re seeking a dynamic Call Center Operations Manager to oversee our clients global, 24/7 omni-channel contact center, spanning the UK, Mexico, Uganda, Singapore, and the … projects, and compliance in financial services. Assist in transformation projects across digital enhancements and process optimisation. Who You Are: 7+ years in contact/call center leadership (3+ at senior level). Expert in global operations, BPO, or financial services. Skilled in client management, omni-channel tech, and team More ❯
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