Europe | Hybrid VP Client Success & Experience UK
- Location
- United Kingdom
responsible for driving client outcomes, adoption, retention, operational excellence, and long-term partnership success across our global client base. You will build a proactive, data-driven, and AI-enabled client success model that combines human expertise, predictive intelligence, automation, and self-service capabilities to deliver exceptional client experiences … Client Success and Support functions. Build predictive client health and retention frameworks that identify risks and opportunities before they impact clients. Leverage AI and data analytics to uncover adoption barriers, growth opportunities, and emerging client risks. Implement AI-assisted support capabilities including intelligent case triage, knowledge retrieval, resolution ...