17 of 17 Remote IT Services Delivery Manager Jobs

often (in days) to receive an alert: Create Alert An Amazing Career Opportunity for a Associate Manager- IT Service Delivery!! Location: Cardiff, UK Job ID: 52250 The Associate IT Service Delivery Manager is key to ensuring an outstanding … level of first and second tier IT service delivery by supervising a team of technicians to resolve incidents and service requests that are technical in nature and encompass a broad variety of technologies, including, but not limited to networking, Windows/MAC/Linux operating systems ...

Travel to Milton Keynes Required Reports to: Head of IT Service and Operations The role Are you an experienced and motivatedIT Service Delivery Manager? We’re looking for someone like you to lead and optimize our IT service operations … driving efficiency, enhancing service levels, and nurturing a customer-centric approach within our IT department. As the IT Service Delivery Manager, you will align our service delivery with business objectives, set and monitor KPIs, and champion best practices across ...

Customer Facing account management role in the IT industry, providing high levels of service excellence Experience of IT Services Educated to Degree level Experience in managing 3rd parties/Supplier Management Good MS Office 365 skills – Word, Excel, Powerpoint Team player with excellent communication skills … adaptable to meet changing business demands and working environments. A&O IT Group As a successful and growing global IT services provider, A&O IT Group deliver ‘fully managed’ IT solutions and cyber security services. Combining over 50 years expertise ...

SOUTH WEST - Hybrid/Remote options available, depending on location About the role We are seeking an experienced IT Service Delivery Manager to take ownership of key enterprise customer relationships within a fast-paced Managed Service Provider (MSP) environment. This is an excellent opportunity … user computing environments. Key responsibilities Own and develop strategic relationships with enterprise customers, acting as a trusted point of contact for service delivery and operational performance. Lead regular service reviews, Quarterly Business Reviews (QBRs) and executive steering committee meetings. Monitor service performance against agreed Service Level Agreements (SLAs ...

Group The Role – IT Service Delivery Manager (12-Month Fixed Term Contract) At PIB Group, we’re looking for an IT Service Delivery Manager to bring together our businesses, technical teams and external suppliers to deliver reliable, effective … What you’ll be doing: Managing the operational relationship with the Group’s third-party IT Service Desk and other external service delivery suppliers, acting as a service-management contact for performance, governance and operational escalation. Oversee day-to-day service delivery, approvals ...

IT Service Delivery Manager Belfast city centre | £40,000-£45,000 | Full-time permanent MCS Group is working with an established professional services organisation to recruit an IT Service Delivery Manager. This is a hands‐on role combining leadership … small service desk with technical support, service improvement and technology projects. Reporting directly to the IT Director, you will lead a service desk team and coach colleagues, help resolve complex issues and ensure users across office and remote locations receive an effective, approachable IT service. ...

Group is seeking an IT Service Delivery Manager to unite our businesses, technical teams and external suppliers to deliver reliable IT services across the organisation. You will drive service performance, oversee major incidents, manage governance and maintain strong relationships with stakeholders ...

Rightmove is hiring an IT Service Delivery Manager in London. You will lead the IT Helpdesk and Service Analysts, ensure SLAs are met, and champion service-quality improvements. Align delivery with business goals and monitor KPIs to drive continuous enhancements. … will report to the Head of IT Service and Operations and work in a hybrid setup, requiring occasional travel to Milton Keynes. Your focus will be on delivering exceptional internal IT support and meaningful process improvements. #J-18808-Ljbffr ...

Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 65,000 GBP + 10% Bonus Job responsibilities: L1 triage & ownership: Act as regional L1 triage layer — validate severity/impact, capture … improvement: Drive ITIL-aligned continual service improvement and readiness reviews through cutover and hypercare. Experience Service Management: 8+ years in IT service delivery/service desk management with strong ITIL-based incident, problem and change practice. ServiceNow: Hands-on ServiceNow experience — workflows, routing, reporting, and dashboards ...

Bensons for Beds is seeking an experienced IT Service Delivery Manager to lead end-to-end IT service delivery across stores, distribution centres, and offices. You will manage incidents, problems, changes, and improvements while building strong relationships with stakeholders ...

training purposes you will be asked to work onsite Monday - Friday for the first 90 days. About the Role The Regional IT Team Lead is the backbone of day-to-day service delivery execution across their region. This role exists to protect the integrity … that require senior-level ownership and judgment. About You Required 5+ years of experience in IT support or a related end-user services role. Strong troubleshooting skills across end-user hardware, software, and connectivity. Ability to make sound, rapid decisions under pressure during outages or escalations. High ...

Tempcover in London is seeking an IT Manager to lead core infrastructure, identity and access … service management across the business. You will own Entra ID, Google Workspace, Intune, scripting, budgeting and vendor relations, delivering reliable IT services with SLAs and scalable automation. The role offers a hybrid working pattern with two days in the office, a strong benefits package and opportunities ...

Global Cardiff is seeking an Associate Manager- IT Service Delivery to lead a team of IT professionals ensuring first and second-line support across a broad set of technologies. You will oversee ticketing, policy adherence, and cross-functional collaboration to maintain service … levels for HID users worldwide. The role requires strong communication, coaching, and organizational skills, with opportunities to influence IT operations and drive performance improvements in a global context. #J-18808-Ljbffr ...

Opencast is seeking an experienced IT Service Delivery Manager to lead the Service Desk and drive ITIL-aligned processes. Based at our Newcastle HQ, you will manage incidents up to 3rd line, mentor colleagues, and ensure high-quality support across teams. This hands ...

Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational ...

Capgemini UK is seeking a Change Manager to apply a predictive mindset to change and prevent disruptions. You will own service delivery during shifts, drive first-time change success, and escalate issues to protect service quality. In this hybrid role, you will work with the UKCC ...

Capgemini is seeking a Change Manager for the Relaunch@Capgemini program in the UK. The role focuses on applying a predictive mindset to change to prevent service disruption and to manage the Capgemini account function with client networks. The position offers hybrid working across Capgemini offices, client sites ...