2 of 2 Remote ITSM Specialist Jobs

Permanent - ITSM Specialist - Platform and Development Overview Venn Group are working with a London Borough of Harrow who is looking for an ITSM Specialist - Platform and Development. The post holder will be responsible for ensuring the ServiceNow application continues to meet business requirements and … role will be to support the Service Manager and product teams to identify 'what good looks like', design, and continually develop and improve the ITSM platform and DevOps methodology. About you The successful applicant will have: Experience in ServiceNow administration, enhancing and evolving Harrow's instance, and providing advice … and guidance to all stakeholders whilst driving improvement. Experience and competence in running all ITSM process activities (including but not limited to Incident, Change, Problem, and Major Incident Management). Experience of supplier engagement and performance management and an understanding of the mapping of KPIs and SLAs to performance. More ❯

Role: ServiceNow Administrator Location: Harrow (Hybrid 2 Days In-Office Per Week) Salary: £40,000 - £44,000 Network IT are looking for an experienced ITSM Specialist to take ownership of our clients IT Service Management platform currently ServiceNow. You will help drive innovation, automation, and performance across … that align with their digital transformation goals. ServiceNow Administrator Responsibilities Lead the development and continuous improvement of the ServiceNow platform Own and manage the ITSM roadmap, aligning with business priorities and transformation goals Configure and maintain workflows, automation, and integrations across ITIL processes Deliver performance insights via dashboards, reporting More ❯