Major Incident Manager (24/7) - Telford
United Kingdom, UK
Hybrid / WFH Options
Hybrid / WFH Options
HMRC
Major Incident Manager (24/7) - Telford About the job Job summary Discover a career in your hands at HMRC. Whether you\\\'re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their … closely with the other platform groups and their partners to bring IT Systems and Services together. Job description HMRC is looking for a dedicated Major Incident Manager to join our team and lead the charge in managing major incidents and escalations across our IT estate … days a year. You will be responsible for Swift Incident Resolution driving the process to restore services quickly, minimising business impact and maintaining service quality and availability. You will undertake Strategic Interventions assessing situations, make timely interventions, and manage resolution activities effectively. You will provide Clear Communication and bridge More ❯
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