D365 CRM Customer Service Functional Consultant
- Location
- Greater London, England, United Kingdom
knowledge of Dynamics 365 Customer Service capabilities and configuration. Experience delivering Case Management and Knowledge Management solutions. Good understanding of the Microsoft Power Platform, including Power Apps and Power Automate. Strong requirements gathering and stakeholder management skills. Excellent business process analysis and solution … delivery environments. Excellent communication and stakeholder engagement skills. Desirable Experience with Dataverse, Azure integrations and APIs. Knowledge of data migration and reporting using Power BI. Microsoft certifications, including: Dynamics 365 Customer Service Functional Consultant Associate Power Platform Functional Consultant Associate What’s on Offer ...