Product Manager – Salesforce CRM & Contact Centre
- Location
- Greater London, England, United Kingdom
Benefits: Inside IR35 Lead Product Manager – Salesforce CRM & Contact Centre Location: London – Hybrid, 3 days per week onsite Contract: Contract opportunity, Inside IR35 Job purpose We are seeking an experienced Lead Product Manager to own the product strategy, vision and roadmap across a major … including Salesforce Service Cloud, Voice, IVR, call routing, Workforce Management (WFM), customer service automation and AI-enabled capabilities. You will provide strong client-side product leadership, working across business stakeholders, technology teams and system integration partners to drive product priorities, improve customer and colleague experience and deliver measurable ...