4 of 4 Remote Remote Support Engineer Jobs

Are you a technically skilled professional ready to support innovative hatchery automation systems worldwide? At Viscon Group, we're looking for a Remote Support Engineer with a knack for troubleshooting and a drive to deliver high-quality service from a distance. You'll be working within … close-knit environment in the Netherlands, where innovation, sustainability, and long-term client collaboration are at the core of every project. Functie As a Remote Support Engineer, you are the first point of contact for our international hatchery clients when technical issues arise. You'll support … satisfaction. Your insights contribute not only to solving issues but also to continuously improving our service model. Your responsibilities include: Providing first-line technical support via phone, chat, and email. Troubleshooting remote automation systems, especially PLCs (Siemens or Mitsubishi). Assisting clients in resolving technical issues and thinking More ❯

AI Technical Support Engineer - SaaS - Remote/US hours Day rate: £400 - £500 (inside IR35) Duration: 6 months Start: Now My client is looking for an experienced Technical Support Engineer to join our team, to provide exceptional technical support for the range of AI … services. This role requires a proactive individual with a strong technical background, natural curiosity and experience in setting up a support function and team within an organisation. Must: Most of the team are based in the USA. We need someone who can work flexible hours, potentially … to cover US. Key Responsibilities: Provide technical support for their AI services, ensuring timely resolution of customer issues. Diagnose and troubleshoot issues with their AI services, providing resolutions and translating responses for the correct audience. Collaborate with various cross-functional teams, including development, product management, and then with the More ❯

1st line technical support -Software Location: UK Hybrid/Remote Options | Sector: Technology, Software, SaaS Support | Phoenix Business Services UK is recruiting on behalf of a leading global software provider in the enterprise device management space. Our client, an internationally recognised provider of SaaS solutions to resellers … distributors, and end-users, is seeking a Customer Liaison Officer/1st line technical support to join their growing support and implementation team. This role offers an exciting opportunity to work with over 1,400 customer organisations across multiple time zones, providing high-quality customer care, product implementation … and 1st line technical support. Key Responsibilities: Deliver 1st line customer care and technical support across a suite of enterprise software tools. Act as a primary point of contact for customer onboarding, configuration, and ongoing account management. Respond to and triage technical queries via shared support systems and More ❯

Join Our Team as a Product Support Engineer at Iriusrisk! IriusRisk is the world's leading automated threat modeling tool. Born out of a desire to advance threat modeling as an activity and ensure that software is secure from the design stage. IriusRisk helps the largest banks and … entire team has the opportunity to change how software is built securely at the very largest scale. Purpose of the Role As a Product Support Engineer, you will be responsible for resolving technical issues, assisting customers in maximizing their use of IriusRisk, and ensuring high-quality customer experiences. … You will engage with customers through cases, live chats, and remote sessions, ensuring they always get the most out of our product and feel valued every step of the way. Duties & Responsibilities Customer Enablement: Ensure customers derive maximum value from IriusRisk. Customer Advocacy: Demonstrate commitment to solving technical issues More ❯