2 of 2 Remote Senior Network Support Jobs

in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 2nd Line Senior Network Support Engineer, you'll be at the forefront of our support function managing critical incidents, performing deep technical troubleshooting, and … networking environments across multi-vendor platforms including Cisco, Juniper, and Fortinet. You'll also be part of a shared on-call rota, ensuring consistent support for high-priority issues outside of standard hours. Key Responsibilities Act as a senior escalation point for 2nd line network incidents and … service requests. Provide advanced troubleshooting for routers, switches, firewalls, and VPNs. Configure, maintain, and optimise hardware from Cisco, Juniper, and Fortinet. Lead or support the delivery of network upgrades, migrations, and integration projects. Guide and mentor 1st/2nd line engineers, sharing knowledge and promoting best practices. Support More ❯

workspace, co-working, hospitality, and commercial real estate industries. They've had huge success in the UK and are looking to expand their technical support capability. The senior support engineer plays a pivotal role in supporting key customers. You will be providing in depth 3rd line support on network and WiFi infrastructure for clients across the UK and Europe. This role is hybrid with approx. 3 days p/w on-site but also comes with the opportunity to travel to customer sites and get involved with project work and installs including the potential for … overtime. Must have skills/experience: Experience working throughout various levels or IT helpdesks from 1st - 3rd line support Strong focus on networking Experience troubleshooting routers, switches, firewalls In-Depth understand of network infrastructure Experience with wired network technologies e.g. Cisco, HP/Aruba, Juniper, Fortinet Experience More ❯