london, south east england, united kingdom Hybrid / WFH Options
Echo Talent
SeniorServiceDesigner – Digital Transformation & Experience Location: Hybrid (London or Glasgow) Newly created role Make your mark on meaningful digital change About the Role We’re hiring a SeniorServiceDesigner to lead on meaningful, complex transformation projects in a large, global professional services … organisation. Sitting within a dynamic internal digital experience team, this role will have you working on initiatives that span business service transformation, digital culture enablement, GenAI trials, internal platform redesigns and more. You'll work across a wide range of strategic initiatives, from shaping AI roadmaps to running discovery … sprints, from end-to-end service reviews to digital literacy programs. You’ll be hands-on, leading user research, prototyping, and facilitating impactful workshops, while also influencing at a senior level. You'll help embed design deeply into the way the business thinks, plans, and delivers. It’s More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Barclays
SeniorServiceDesigner Location: Glasgow (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 months PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work - and we're looking for a hands-on ServiceDesigner to help lead … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor - this is about being in the delivery, not on the sidelines. Skills A true hands-on servicedesigner , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey More ❯
If you're a skilled SeniorServiceDesigner who thrives in a collaborative environment and cares about creating user-centred digital services, we want to hear from you. Become part of a growing team of designers and researchers working with a range of UK government clients on … or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level as a minimum. Your future duties and responsibilities As a ServiceDesigner at CGI, you'll be instrumental in shaping and delivering user-centred services for various UK government departments. Your work will enhance … with government services, making them more cohesive and efficient. Key duties include: • Understanding users' needs and behaviours, analysing evidence, and translating user stories into service concepts • Developing service strategies and visions that drive innovative solutions • Mapping and designing complex service ecosystems, considering all touchpoints, channels, serviceMore ❯
Westminster, Greater London, UK Hybrid / WFH Options
CGI
If you're a skilled SeniorServiceDesigner who thrives in a collaborative environment and cares about creating user-centred digital services, we want to hear from you. Become part of a growing team of designers and researchers working with a range of UK government clients on … or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level as a minimum. Your future duties and responsibilities As a ServiceDesigner at CGI, you'll be instrumental in shaping and delivering user-centred services for various UK government departments. Your work will enhance … with government services, making them more cohesive and efficient. Key duties include: • Understanding users' needs and behaviours, analysing evidence, and translating user stories into service concepts • Developing service strategies and visions that drive innovative solutions • Mapping and designing complex service ecosystems, considering all touchpoints, channels, serviceMore ❯
London, England, United Kingdom Hybrid / WFH Options
Echo Talent
Job Description SeniorServiceDesigner – Digital Transformation & Experience Location: Hybrid (London or Glasgow) Newly created role Make your mark on meaningful digital change About the Role We’re hiring a SeniorServiceDesigner to lead on meaningful, complex transformation projects in a large, global … professional services organisation. Sitting within a dynamic internal digital experience team, this role will have you working on initiatives that span business service transformation, digital culture enablement, GenAI trials, internal platform redesigns and more. You'll work across a wide range of strategic initiatives, from shaping AI roadmaps to … running discovery sprints, from end-to-end service reviews to digital literacy programs. You’ll be hands-on, leading user research, prototyping, and facilitating impactful workshops, while also influencing at a senior level. You'll help embed design deeply into the way the business thinks, plans, and delivers. More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate … including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a ServiceDesigner you will: Maximise the value we deliver for our clients right from the inception to real life application of Service Design. … Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw More ❯