London, England, United Kingdom Hybrid / WFH Options
Spinwell Global
Role: Senior ServiceDesigner Contract Length: 6 months Location: Hybrid/London – 3 days on site per week IR35: Inside Pay Rate to Intermediary: £600 per day Security Clearance: DV requested Spinwell is recruiting for a Senior ServiceDesigner for an excellent opportunity within the public … sector. RESPONSIBILITIES OF THE SENIOR SERVICEDESIGNER Work with the Service Design Lead to direct design work for the Service Design Team within the Service Design & Transition Team Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team Line Management responsibilities for the Service Design Team Help set the direction so that the Service Design Team designs clear, simple and consistent Services that achieve the value that Users desire Concisely document More ❯
London, England, United Kingdom Hybrid / WFH Options
Searchability
SERVICEDESIGNER - eDV CLEARED ServiceDesigner £50,000 - £75,000 + Package Cheltenham office Hybrid work (2 days per week WFH) Must hold enhanced DV Clearance OVERVIEW: As a DV Cleared ServiceDesigner working in the National Security sector, you will lookat the end … to-end experience of a service, considering both front-stage (user-facing) and back-stage (internal processes) elements. They design holistic solutions that improve the overall service delivery. ESSENTIAL SKILL SET: Experience with journey mapping and service blueprinting tools. Strong facilitation and stakeholder engagement skills. Systems thinking … and ability to connect the dots across touch points. Familiarity with design thinking and agile methodologies. KEY RESPONSIBILITIES: Map user journeys and service blueprints. Identify pain points and opportunities across the service ecosystem. Facilitate workshops and co-design sessions with stakeholders. Prototype and test service concepts and More ❯
London, England, United Kingdom Hybrid / WFH Options
Care Quality Commission
Join to apply for the ServiceDesigner role at Care Quality Commission 1 week ago Be among the first 25 applicants Join to apply for the ServiceDesigner role at Care Quality Commission Get AI-powered advice on this job and more exclusive features. Grade B … a positive impact to health and social care within England, then read on. Why this could be a great role for you.... As a ServiceDesigner within our Product & Service Design function in CQC you will work within multidisciplinary teams in designing the end-to-end journey … are important to us and are supported through our benefits scheme: 27 days of leave per year, rising to 32.5 days with length of service, plus bank holidays (usually 8 days per year). Opportunities and support for in house and external training and development. Free, unlimited access to More ❯
London, England, United Kingdom Hybrid / WFH Options
NextEnergy Group
Join to apply for the UX/UI & ServiceDesigner role at NextEnergy Group Join to apply for the UX/UI & ServiceDesigner role at NextEnergy Group Get AI-powered advice on this job and more exclusive features. THE ROLE As a hands on UX …/UI & ServiceDesigner, you will design and test user centred digital products and supporting services within our new IT function. You will plan and run research, translate insights into intuitive interfaces and end to end service journeys, and collaborate closely with engineers and product owners to … ship high quality solutions. THE ROLE As a hands on UX/UI & ServiceDesigner, you will design and test user centred digital products and supporting services within our new IT function. You will plan and run research, translate insights into intuitive interfaces and end to end serviceMore ❯
Brighton, England, United Kingdom Hybrid / WFH Options
The Pensions Regulator
Join to apply for the ServiceDesigner role at The Pensions Regulator 2 days ago Be among the first 25 applicants Join to apply for the ServiceDesigner role at The Pensions Regulator Get AI-powered advice on this job and more exclusive features. Direct message … the job poster from The Pensions Regulator Recruitment Partner @ The Pensions Regulator Role Title: ServiceDesigner TPR Grade & Pay Group: Grade 6 & R&O Reporting to: Head of User Centred Design Directorate: DDaT Starting Salary: Salary Starting from £63,446 per annum dependent on skills and experience, plus … We operate a hybrid working model, with regular attendance in our Brighton office to connect with colleagues across the business. Role As a Principal ServiceDesigner, you’ll be passionate about delivering better services, adept at leading projects to shape the approach and guide the delivery. You’ll More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
Creative Bath
Senior ServiceDesigner **Senior ServiceDesigner**TorchboxBristolSenior£45,374 - £72,293 per annum***Expires:** 12 Jan 25Total remuneration package: £45,374 - £72,293 per annum* All salaries listed on our roles are based on UK salary bands, however if you’d like more information on the … bands for your country give us a shout. Senior ServiceDesigner A bit about Torchbox We design and build digital products and services for international NGOs, governments and universities; we’re the digital marketing specialists for many of the biggest charities in the UK; and we created Wagtail … and learning culture. If you are excited about this mission, it’s a great time to join. What we’re looking for The Senior ServiceDesigner plays a key role in delivering high-quality digital products and services. You’ll help our clients understand their current offerings and More ❯
Senior ServiceDesigner (Central Government) Position Description If you're a skilled Senior ServiceDesigner who thrives in a collaborative environment and cares about creating user-centred digital services, we want to hear from you. Become part of a growing team of designers and researchers working … or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level as a minimum. Your future duties and responsibilities As a ServiceDesigner at CGI, you'll be instrumental in shaping and delivering user-centred services for various UK government departments. Your work will enhance … with government services, making them more cohesive and efficient. Key duties include: • Understanding users' needs and behaviours, analysing evidence, and translating user stories into service concepts • Developing service strategies and visions that drive innovative solutions • Mapping and designing complex service ecosystems, considering all touchpoints, channels, serviceMore ❯
ServiceDesigner Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable , DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector … that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems … you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a ServiceDesigner at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services More ❯
ServiceDesigner (SC Cleared) 2 Months London (2 Days per week onsite) £525p/d max via Umbrella The successful candidate will hold SC clearance The ServiceDesigner is responsible for shaping end-to-end service experiences that meet user needs and align with business … goals. This role works across departments to design, prototype, and iterate services that are intuitive, efficient, and sustainable. The ServiceDesigner ensures that services are user-centred, technically feasible, and operationally viable. Key Responsibilities: Service Design & Implementation: Lead the design and delivery of services, ensuring they meet … user needs and experience standards. Stakeholder Engagement: Collaborate with clients, experience owners, and cross-functional teams to align service design with strategic goals. Research & Insight Gathering: Conduct user research and service mapping to identify pain points and opportunities for improvement. Innovation & Continuous Improvement: Drive innovation initiatives that leverage More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Harvey Nash
Social network you want to login/join with: Senior ServiceDesigner| 3 Months (Inside)| Hybrid (Glasgow/Edinburgh) Harvey Nash’s client is recruiting a Senior ServiceDesigner on a 3 month contract. Main Responsibilities Support the development and execution of services, strategies, and policies … to meet business requirements and user needs. Promote inclusive, collaborative, user-centered design practices and integrate them into service design and delivery. Recommend appropriate service design tools and methods. Collaborate with user researchers to understand and address user needs across various channels. Work with Interaction Design, Content Design … and Digital Accessibility teams to develop comprehensive patterns and service features. Advocate for users who require assisted digital and accessibility technologies to access services. Facilitate co-design sessions with design teams, service users, and other stakeholders. Prototype and test proposed design solutions using a variety of tools, including More ❯
POSITION Lead ServiceDesigner (materinity cover) LOCATION Shoreditch, London (Flexible Hybrid) We have recently received an exciting opportunity from a pioneering design, research, and technology studio based in Shoreditch, London. They are looking for a Lead ServiceDesigner to join their team as maternity leave cover … of people, society, and the planet, operates internationally with renowned clients such as IKEA, Yohana, Google, and the NHS. They are seeking a Lead ServiceDesigner who shares their enthusiasm for collective achievement, collaboration, and creative problem-solving. Responsibilities: Hands-on design work, contributing to the design of … apps, tools, websites, and interactive experiences. Integrating data and AI into design concepts within a service and brand context. Mapping and blueprinting, service design, and connecting various pieces of research and client knowledge for product or service development. Providing a critical voice in ideation, pushing concepts forward More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
Barclays UK
Senior ServiceDesigner Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work — and we’re looking for a hands-on ServiceDesigner to help … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor — this is about being in the delivery, not on the sidelines. Skills A true hands-on servicedesigner , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey More ❯
London, England, United Kingdom Hybrid / WFH Options
Trust In SODA
ServiceDesigner (SC Cleared) 👔 Consultancy 📍 London, 💵 £45-55K 📦 Travel Expenses, Certs Scheme, 10% Combined Pension, Private Medical, Uncapped Progression Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited … the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a ServiceDesigner to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and … experience within: Service Design Process Government Digital Service (GDS) Create service design artefacts and outputs Agile/Scrum Environment User-Centricity In return they would be offering Free Certification Scheme (AWS, Azure, GCP) Uncapped Progressions (Just hit the criteria and you will continually climb the ranks) Travel More ❯
London, England, United Kingdom Hybrid / WFH Options
Zoopla
property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions. We're hiring a ServiceDesigner to help transform the internal sales experience - creating seamless, efficient systems and processes that empower our commercial teams to operate at their … property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions. We're hiring a ServiceDesigner to help transform the internal sales experience - creating seamless, efficient systems and processes that empower our commercial teams to operate at their … contract creation to billing, renewals and reporting Design intuitive, scalable processes that enhance the day-to-day experience of Zoopla's commercial teams Embed service design practices that support a smoother internal operation and better external customer outcomes Champion user-centred service improvements Conduct research with internal users More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Lloyds Banking Group
This means we’re well - placed to help Britain prosper by shaping the way we spend, save and borrow. Job Description JOB TITLE: Senior ServiceDesigner (12-Month FTC) LOCATION(S): Chester/Manchester SALARY: £76,194 - £89,640 HOURS: Full-Time DURATION: 12-Months Fixed-Term Contract … spending at least two days per week, or 40% of our time in the office. About this opportunity We’re looking for an experienced ServiceDesigner to join our Credit Cards team based in Chester (we will also consider Manchester). This is a unique opportunity to define … who can work effectively with product owners, business analysts, behavioural scientists and fellow designers to take propositions from concept to reality. As a Lead ServiceDesigner, your role will include: Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes and define scope. More ❯
London, England, United Kingdom Hybrid / WFH Options
Tate Recruitment
range Direct message the job poster from Tate Recruitment Tech recruitment specialist at Tate | Connecting top tech talent with software development and engineering opportunities ServiceDesigner Immediate start 23 month FTC Location: Central London, hybrid and flexible. Please note this is not a fully remote position Join a … free legal advice to leaseholders in England and Wales. As part of an exciting digital transformation, we’re looking for a hands-on Senior ServiceDesigner to lead the design and improvement of services across digital, phone, and email channels. Key Responsibilities Design end-to-end services across … digital and non-digital touchpoints Create wireframes, user flows, and interactive prototypes Plan and conduct user research Align service and UX design with business strategy, including AI and automation integration Translate complex stakeholder needs into practical service improvements What We’re Looking For Familiarity with GDS serviceMore ❯
Altrincham, England, United Kingdom Hybrid / WFH Options
Informed Solutions
name a few! About the role: We are looking to expand our established User-Centred Design (UCD) team with an experienced Senior/Lead ServiceDesigner to help design and deliver complex, user-centred, and inclusive services that solve challenging public sector problems. As a Senior/Lead … ServiceDesigner, you will collaborate closely with the wider UCD team in our multi-disciplinary environment to create end-to-end services that prioritise user needs, accessibility, and client goals. Your work will deliver genuine value and impact daily. You will play an active role in our design … feedback sessions and using your expertise to mentor and coach colleagues. You'll also drive best practices internally, setting the strategic direction for our service design practice as we continue to strive for excellence. Role Responsibilities: Lead service design across private and public sector projects, ensuring user-centred More ❯
As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give … to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will … products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Manchester Digital
As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give … to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will … products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused More ❯
As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give … to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will … products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Manchester Digital
As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give … to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will … products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused More ❯
London, England, United Kingdom Hybrid / WFH Options
Stealth iT Consulting
ServiceDesigner Consultant (SC Eligible) Be among the first 25 applicants Company Overview My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a remote first policy + ad hoc client … site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent ServiceDesigner Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a … fully remote (with ad hoc client site travel) Primary Skills and Experience Required: Must be eligible for SC clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
Role Title: ServiceDesigner Duration: 5 Months Location: Hybrid - 3 days on site Manchester Umbrella only £480 Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in … the evolving world of cloud, digital and platforms. Key Responsibilities: Establish Service Mapping Foundations * Define and document the current portfolio of services offered across the organization. * Collaborate with stakeholders to validate and refine the service inventory. Define Service Display Criteria Develop and implement criteria for how services … should be represented, including: Service Layers and Color Coding for visual clarity. Service Level Agreements (SLAs) and performance metrics. Priority Levels based on business impact and urgency. Ownership Models (In-house vs. Supply Chain/Third-party). Hosting Locations (Cloud, On-premises, Hybrid). Required Skills & Experience More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: ServiceDesigner Consultant (SC Cleared), Slough Client: Stealth iT Consulting Location: Slough, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: My client is a global leading Digital … site visits when required (on average 1-2 visits per month, but can be more or less). They are looking for a permanent ServiceDesigner Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a … remote work (with ad hoc client site travel). Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas More ❯
London, England, United Kingdom Hybrid / WFH Options
Trust In SODA
on this job and more exclusive features. Direct message the job poster from Trust In SODA Consultant for Trust In Soda - Fully SECO Licensed ServiceDesigner (SC Cleared) Location: London Salary: £45-55K Benefits: Travel Expenses, Certs Scheme, 10% Combined Pension, Private Medical, Uncapped Progression Are you … world's top tech consultancies working with major clients in both private and public sectors. They have new projects and are looking for a ServiceDesigner to help scale and optimize these initiatives. The ideal candidate should have experience with: Service Design Process Government Digital Service (GDS) Create service design artefacts and outputs Agile/Scrum Environment User-Centricity In return, they offer: Free Certification Scheme (AWS, Azure, GCP) Uncapped Progression (continual rank advancement) Travel expenses Up to 10% combined pension Private Medical Flexi Benefits (Life Assurance, GIP, Dental, etc.) Hybrid Working (40% onsite More ❯