ServiceDesigner esynergy London - Remote working Are you a strategic ServiceDesigner with GDS expertise, ready to collaborate across boundaries and deliver innovative solutions that make a real impact? esynergy is seeking an experienced ServiceDesigner to work on a critical government initiative. In … luminaries, and partners. We choose technologies that are the right fit for our clients' needs and are not opinionated around specific tech stacks and service offerings. More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate … including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a ServiceDesigner you will: Maximise the value we deliver for our clients right from the inception to real life application of Service Design. … Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Barclays
Senior ServiceDesigner Location: Glasgow (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 months PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work - and we're looking for a hands-on ServiceDesigner to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor - this is about being in the delivery, not on the sidelines. Skills A true hands-on servicedesigner , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey More ❯
If you're a skilled Senior ServiceDesigner who thrives in a collaborative environment and cares about creating user-centred digital services, we want to hear from you. Become part of a growing team of designers and researchers working with a range of UK government clients on projects … or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level as a minimum. Your future duties and responsibilities As a ServiceDesigner at CGI, you'll be instrumental in shaping and delivering user-centred services for various UK government departments. Your work will enhance … with government services, making them more cohesive and efficient. Key duties include: • Understanding users' needs and behaviours, analysing evidence, and translating user stories into service concepts • Developing service strategies and visions that drive innovative solutions • Mapping and designing complex service ecosystems, considering all touchpoints, channels, serviceMore ❯
and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody. Job Description We are seeking a Principal ServiceDesigner to join us on an 18-month fixed-term contract. At Genomics England, Principal Service Designers play a pivotal role in … shaping and leading the design of our most impactful services and programmes. Everyday responsibilities include: Lead the design of our Healthcare Genomics Service, from design strategy to execution. Identify opportunity areas to explore for service improvements and solutions, based on deep understanding and contextual knowledge of the service and its users, including establishing service governance methods where appropriate. Raise awareness and visibility of design and research work and help upskill colleagues when necessary. Recommend, advocate for, and participate in design research. Scope own work and help scope other service designers' work effectively across the serviceMore ❯
and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody. Job Description We are seeking a Principal ServiceDesigner to join us on an 18-month fixed-term contract. At Genomics England, Principal Service Designers play a pivotal role in … shaping and leading the design of our most impactful services and programmes. Everyday responsibilities include: Lead the design of our Healthcare Genomics Service, from design strategy to execution. Identify opportunity areas to explore for service improvements and solutions, based on deep understanding and contextual knowledge of the service and its users, including establishing service governance methods where appropriate. Raise awareness and visibility of design and research work and help upskill colleagues when necessary. Recommend, advocate for, and participate in design research. Scope own work and help scope other service designers' work effectively across the serviceMore ❯
and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody. Job Description We are seeking a Principal ServiceDesigner to join us on an 18-month fixed-term contract. At Genomics England, Principal Service Designers play a pivotal role in … shaping and leading the design of our most impactful services and programmes. Everyday responsibilities include: Lead the design of our Healthcare Genomics Service, from design strategy + programme to execution. Identify opportunity areas to explore for service improvements and solutions, based on deep understanding & contextual knowledge of the … service and its users, including establishing service governance methods where appropriate. Raise awareness and visibility of design and research work and help upskill colleagues when necessary. Recommend, advocate for and participate in design research. Scope own work and help scope other service designers' work effectively across the More ❯
Senior ServiceDesigner – Digital Transformation & Experience Location: Hybrid (London or Glasgow) Newly created role Make your mark on meaningful digital change About the Role We’re hiring a Senior ServiceDesigner to lead on meaningful, complex transformation projects in a large, global professional services organisation. Sitting … within a dynamic internal digital experience team, this role will have you working on initiatives that span business service transformation, digital culture enablement, GenAI trials, internal platform redesigns and more. You'll work across a wide range of strategic initiatives, from shaping AI roadmaps to running discovery sprints, from … end-to-end service reviews to digital literacy programs. You’ll be hands-on, leading user research, prototyping, and facilitating impactful workshops, while also influencing at a senior level. You'll help embed design deeply into the way the business thinks, plans, and delivers. It’s a rare opportunity More ❯
london, south east england, united kingdom Hybrid / WFH Options
Echo Talent
Senior ServiceDesigner – Digital Transformation & Experience Location: Hybrid (London or Glasgow) Newly created role Make your mark on meaningful digital change About the Role We’re hiring a Senior ServiceDesigner to lead on meaningful, complex transformation projects in a large, global professional services organisation. Sitting … within a dynamic internal digital experience team, this role will have you working on initiatives that span business service transformation, digital culture enablement, GenAI trials, internal platform redesigns and more. You'll work across a wide range of strategic initiatives, from shaping AI roadmaps to running discovery sprints, from … end-to-end service reviews to digital literacy programs. You’ll be hands-on, leading user research, prototyping, and facilitating impactful workshops, while also influencing at a senior level. You'll help embed design deeply into the way the business thinks, plans, and delivers. It’s a rare opportunity More ❯
City, Cardiff, United Kingdom Hybrid / WFH Options
Concept Resourcing
Lead ServiceDesigner Day Rate: 312 Inside IR35 Duration: 6 Months Location: Hybrid (Cardiff twice a month) Shape and Deliver Outstanding User-Centred Services We are seeking an experienced Lead ServiceDesigner to play a pivotal role in designing and delivering user-centred services. With responsibilities … spanning complex services and teams, you'll collaborate with service managers, programme directors, and the newly formed UCD Team to set direction and embed best practices. This role offers the opportunity to lead on strategic service design and drive impactful, user-focused outcomes. What You'll Do Leadership … Prototyping & Evaluation: Utilize various prototyping methods and tools, measure outcomes, and deliver high-quality design solutions. What We're Looking For Significant experience in service design and leading multi-disciplinary teams. A strong understanding of user-centred design principles, supported by theoretical knowledge and practical application. Expertise in Agile More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Concept Resourcing
Lead ServiceDesigner Day Rate: £312 Inside IR35 Duration: 6 Months Location: Hybrid (Cardiff twice a month) Shape and Deliver Outstanding User-Centred Services We are seeking an experienced Lead ServiceDesigner to play a pivotal role in designing and delivering user-centred services. With responsibilities … spanning complex services and teams, you'll collaborate with service managers, programme directors, and the newly formed UCD Team to set direction and embed best practices. This role offers the opportunity to lead on strategic service design and drive impactful, user-focused outcomes. What You'll Do Leadership … Prototyping & Evaluation: Utilize various prototyping methods and tools, measure outcomes, and deliver high-quality design solutions. What We're Looking For Significant experience in service design and leading multi-disciplinary teams. A strong understanding of user-centred design principles, supported by theoretical knowledge and practical application. Expertise in Agile More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Concept Resourcing
Lead ServiceDesigner Day Rate: £312 Inside IR35 Duration: 6 Months Location: Hybrid (Cardiff twice a month) Shape and Deliver Outstanding User-Centred Services We are seeking an experienced Lead ServiceDesigner to play a pivotal role in designing and delivering user-centred services. With responsibilities … spanning complex services and teams, you'll collaborate with service managers, programme directors, and the newly formed UCD Team to set direction and embed best practices. This role offers the opportunity to lead on strategic service design and drive impactful, user-focused outcomes. What You'll Do Leadership … Prototyping & Evaluation: Utilize various prototyping methods and tools, measure outcomes, and deliver high-quality design solutions. What We're Looking For Significant experience in service design and leading multi-disciplinar... More ❯
London, England, United Kingdom Hybrid / WFH Options
Echo Talent
Job Description Senior ServiceDesigner – Digital Transformation & Experience Location: Hybrid (London or Glasgow) Newly created role Make your mark on meaningful digital change About the Role We’re hiring a Senior ServiceDesigner to lead on meaningful, complex transformation projects in a large, global professional services … organisation. Sitting within a dynamic internal digital experience team, this role will have you working on initiatives that span business service transformation, digital culture enablement, GenAI trials, internal platform redesigns and more. You'll work across a wide range of strategic initiatives, from shaping AI roadmaps to running discovery … sprints, from end-to-end service reviews to digital literacy programs. You’ll be hands-on, leading user research, prototyping, and facilitating impactful workshops, while also influencing at a senior level. You'll help embed design deeply into the way the business thinks, plans, and delivers. It’s a More ❯
London, England, United Kingdom Hybrid / WFH Options
Sanderson
Job Description Please note - This role will require regular travel to Cardiff (non negotiable) Role: ServiceDesigner Salary: Up to £65,000 + Share Scheme Location: South Wales HQ – Hybrid Model – 2 days p/w on site You’ll be joining a leading Financial Services business, helping … Design Thinking and CX is at the core of all current and future developments. Experience Required: Experience in working on complex, end-to-end service design initiatives, from research and strategy to implementation. Skilled in ethnographic and immersive research, synthesizing findings into actionable strategies that address customer needs and … and evaluating prototypes and experiments, measuring success through data and insights. Ability to consider and optimise the full customer journey, creating cohesive, user-centred service ecosystems. Able to clearly articulate design concepts, strategies, and decisions to diverse audiences, including senior stakeholders. Comfortable naviga... More ❯