Senior Technical Support Specialist - EVision
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Eque2
The Senior Technical Support Specialist role will be responsible for delivering first-class technical support to Eque2 customers, across our market-leading Enterprise ERP construction business solution, EVision; based on Microsoft Dynamics 365 Business Central. You will also lead the Enterprise EVision team from a … technical standpoint. The successful candidate will have proven previous experience with Microsoft Business Central (Financial Management module) and/or NAV/BC end-user experience (Financial Management module) as well as the relevant technical Support experience and skills. This dynamic role, primarily based in our Newburn … Newcastle) office with hybrid working, offers flexibility for fully remote candidates, requiring occasional travel to Newcastle or Maidenhead as needed. Key Responsibilities Customer Support Operations Provide prompt and courteous assistance to customers, via all available channels into Support, including email; phone and live chat. Troubleshoot, diagnose and resolve More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: