16 of 16 Remote Senior Technical Support Jobs

Social network you want to login/join with: Senior Technical Support Engineer, Southampton col-narrow-left Client: NICE Location: Southampton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 0e2562d8a1c4 Job Views: 10 Posted: 26.04.2025 Expiry Date: 10.06.2025 col … us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Senior Technical Support Engineer has a huge impact as any issue with our software that impairs the operation of a customer’s contact … in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technical support to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet More ❯

Job Title: Senior Technical Support Engineer Location: Hoofddorp, Netherlands (Hybrid Working) Salary: €80,000 - €90,000 + Benefits Industry: Electronic Security/Surveillance/SaaS Employment Type: Full-Time Permanent About the Company We are a global provider of advanced security solutions, specializing in IP CCTV cameras … video management software (VMS), and cloud-based services (VSaaS). As we continue our expansion across Europe, we are looking to hire a Senior Technical Support Engineer to join our dynamic team based in Hoofddorp, Netherlands. The Role This is a hybrid position, combining on-site and … remote work. You'll be part of our post-sales technical team, supporting customers across the region with: 1st and 2nd line technical support for hardware and software solutions Managing and maintaining customer relationships through effective troubleshooting and training Setting up and operating a local test lab More ❯

collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know … to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a Senior Technical Support Engineer (TSE) to join the Technical Support team. This engineer will work with a globally distributed, fully remote … team, using their knowledge and skills from previous experience and from on-the-job training to handle technical support issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and resolving customer More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or … their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches … and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or … their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches … and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or … their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches … and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or … their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches … and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability More ❯

Senior Technical Support Analyst THE GLADSTONE WAY At Gladstone, our purpose is a simple one - we’re here to make the UK fitter and healthier through innovating and developing end to end technology solutions for the health and leisure industry. Great People This philosophy would not be … this is an exciting position that plays right at the heart of that. You will be responsible for: Providing “hands on” software maintenance and support to our customers across the Gladstone Software product range (training will be provided). Investigating and resolving service calls and incidents, providing resolutions to … the customer query until it is resolved, keeping the customer informed throughout. Liaising with other departments and suppliers if you need more information to support the customer. Contributing fully to best practice and continuous improvement activities. Feeding new ideas and features for our software into our R&D department. More ❯

Senior Technical Support Engineer – Integrations Location: Staines, Surrey Role Details: The position is hybrid, requiring 2-3 days per week on-site in Staines, Surrey. It is an Inside IR35 contract paying up to £220 per day via Umbrella company, with a duration of 12 months rolling. … Candidate Requirements: Proven ability to troubleshoot complex technical issues professionally Team player with strong communication skills Commitment to quality and customer service Experience with Email Infrastructure (POP3/IMAP, SMTP), Authentication & Authorization Technologies (LDAP, SAML), Web Services (SOAP, REST), Data Extraction Technologies (JDBC, ODBC), Networking (HTTP, TCP/IP More ❯

capability, and regulatory compliance features to add further value to our solutions. Role Description This is a full-time remote role for an experienced Senior Technical Sales Support Specialist to join our Sales team within a fast-growing software company. The successful candidate will be involved in … level, the Autoscribe software based on customer/prospect requirements On-site and off-site demonstrations including software design, customer workshops, presentations, data modelling, technical architecture, technical delivery, report writing, demo training Acting as product expert on demonstrations and ensuring the demo created is a match to prospects … intended including testing demo systems workflow from start to finish before releasing Assist with the management of demo systems Maintaining demo documentation Attendance at technical seminars and user meetings as required Visit to distributor companies for the purposes of demo training and assistance with technical seminars The successful More ❯

capability, and regulatory compliance features to add further value to our solutions. Role Description This is a full-time remote role for an experienced Senior Technical Sales Support Specialist to join our Sales team within a fast-growing software company. The successful candidate will be involved in … level, the Autoscribe software based on customer/prospect requirements On-site and off-site demonstrations including software design, customer workshops, presentations, data modelling, technical architecture, technical delivery, report writing, demo training Acting as product expert on demonstrations and ensuring the demo created is a match to prospects … intended including testing demo systems workflow from start to finish before releasing Assist with the management of demo systems Maintaining demo documentation Attendance at technical seminars and user meetings as required Visit to distributor companies for the purposes of demo training and assistance with technical seminars The successful More ❯

capability, and regulatory compliance features to add further value to our solutions. Role Description This is a full-time remote role for an experienced Senior Technical Sales Support Specialist to join our Sales team within a fast-growing software company. The successful candidate will be involved in … level, the Autoscribe software based on customer/prospect requirements On-site and off-site demonstrations including software design, customer workshops, presentations, data modelling, technical architecture, technical delivery, report writing, demo training Acting as product expert on demonstrations and ensuring the demo created is a match to prospects … intended including testing demo systems workflow from start to finish before releasing Assist with the management of demo systems Maintaining demo documentation Attendance at technical seminars and user meetings as required Visit to distributor companies for the purposes of demo training and assistance with technical seminars The successful More ❯

capability, and regulatory compliance features to add further value to our solutions. Role Description This is a full-time remote role for an experienced Senior Technical Sales Support Specialist to join our Sales team within a fast-growing software company. The successful candidate will be involved in … level, the Autoscribe software based on customer/prospect requirements On-site and off-site demonstrations including software design, customer workshops, presentations, data modelling, technical architecture, technical delivery, report writing, demo training Acting as product expert on demonstrations and ensuring the demo created is a match to prospects … intended including testing demo systems workflow from start to finish before releasing Assist with the management of demo systems Maintaining demo documentation Attendance at technical seminars and user meetings as required Visit to distributor companies for the purposes of demo training and assistance with technical seminars The successful More ❯

capability, and regulatory compliance features to add further value to our solutions. Role Description This is a full-time remote role for an experienced Senior Technical Sales Support Specialist to join our Sales team within a fast-growing software company. The successful candidate will be involved in … level, the Autoscribe software based on customer/prospect requirements On-site and off-site demonstrations including software design, customer workshops, presentations, data modelling, technical architecture, technical delivery, report writing, demo training Acting as product expert on demonstrations and ensuring the demo created is a match to prospects … intended including testing demo systems workflow from start to finish before releasing Assist with the management of demo systems Maintaining demo documentation Attendance at technical seminars and user meetings as required Visit to distributor companies for the purposes of demo training and assistance with technical seminars The successful More ❯

capability, and regulatory compliance features to add further value to our solutions. Role Description This is a full-time remote role for an experienced Senior Technical Sales Support Specialist to join our Sales team within a fast-growing software company. The successful candidate will be involved in … level, the Autoscribe software based on customer/prospect requirements On-site and off-site demonstrations including software design, customer workshops, presentations, data modelling, technical architecture, technical delivery, report writing, demo training Acting as product expert on demonstrations and ensuring the demo created is a match to prospects … intended including testing demo systems workflow from start to finish before releasing Assist with the management of demo systems Maintaining demo documentation Attendance at technical seminars and user meetings as required Visit to distributor companies for the purposes of demo training and assistance with technical seminars The successful More ❯

We’re supporting a UK-based technology supplier in their search for a Technical Solutions Advisor . This position is a key part of a small, specialist team providing expert support to a national network of custom installers and AV integration professionals . This is a varied and … hands-on technical role, ideal for someone with experience in smart home technology, control systems, AV distribution, or IP networking . You’ll provide remote and occasional on-site support, deliver training, assist with technical documentation, and contribute to product demos and events. What You’ll Be … Doing: Act as a main point of contact for technical queries from installation partners and resellers Troubleshoot system and configuration issues remotely (including over screen share) Log and manage service calls using internal systems Organize and dispatch advanced replacements when needed, coordinating with suppliers and tracking returns Liaise with More ❯

We re supporting a UK-based technology supplier in their search for a Technical Solutions Advisor . This position is a key part of a small, specialist team providing expert support to a national network of custom installers and AV integration professionals . This is a varied and … hands-on technical role, ideal for someone with experience in smart home technology, control systems, AV distribution, or IP networking . You ll provide remote and occasional on-site support, deliver training, assist with technical documentation, and contribute to product demos and events. What You ll Be … Doing: Act as a main point of contact for technical queries from installation partners and resellers Troubleshoot system and configuration issues remotely (including over screen share) Log and manage service calls using internal systems Organize and dispatch advanced replacements when needed, coordinating with suppliers and tracking returns Liaise with More ❯

with your recruiter to learn more. Base pay range Direct message the job poster from Franklin Fitch Recruitment Consultant at Franklin Fitch Third Line Support Analyst Location: Bath An award-winning, market-leading MSP based in Bath is looking for a 3rd Line Support Analyst to join the … whilst working with the Service Manager to identify areas for improvement for our clients on the Service Desk. Our 3rd line engineers also provide technical expertise to all areas of the business as required, from project planning to security and maintenance. We truly care about our clients and want … to help them get back to their role as efficiently as possible. Key Responsibilities: Providing excellent customer experience, through friendly, helpful technical issue resolution. Collaborate with 1st and 2nd line support teams to escalate, troubleshoot and resolve issues efficiently. Recording incoming support requests and maintaining detailed, accurate More ❯