Remote Senior Support Engineer Jobs

10 of 10 Remote Senior Support Engineer Jobs

Senior IT Support Engineer

WS1, Walsall, West Midlands (County), United Kingdom
Hybrid / WFH Options
Next Move Recruitment Ltd
Senior IT Support Engineer, 3rd Line Location: Remote/Walsall, West Midlands Salary: £35,000 - £40,000 + Benefits Our client, a well-established and fast-growing Managed Services Provider (MSP), is looking for an experienced and proactive Senior 3rd Line Engineer to join their expert technical team. This is a fantastic opportunity for a … seasoned professional to take on a senior technical and supervisory role, working with a wide variety of clients and technologies across cloud and on-premise environments. As a key senior figure in the team, you’ll not only handle high-level escalations and complex infrastructure support but also provide guidance, mentorship, and oversight to 1st and 2nd … Line Engineers. This role is ideal for someone who thrives in a fast-paced MSP setting, enjoys working with diverse environments, and has a passion for technical leadership. Senior IT Support Engineer - Key Responsibilities: Act as the final escalation point for complex technical issues across server, network, desktop, and cloud systems. Design, implement, and maintain advanced infrastructure More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum Pension + Benefits
Posted:

Senior Information Technology Support Engineer

Manchester Area, United Kingdom
Hybrid / WFH Options
Candour Solutions
Senior IT Support Engineer - Manchester - £30,000-£35,000 A growing and forward-thinking business is seeking a skilled Senior IT Engineer to join its IT team during an exciting phase of expansion. This role has arisen due to genuine business growth and offers a structured pathway for progression, particularly for those with ambitions to … step into leadership roles. This is a varied role where you will be mentoring and supporting the more junior engineer (1st/2nd Line) in the team, acting as a point of escalation and getting involved in projects. This is a hybrid role, with three days a week based at the company's Manchester office and two days working … from home (post-probation). Key Responsibilities: Act as a point of escalation for hardware, software, networks, and business applications. Mentor and support junior team members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft Windows environments. Support the More ❯
Posted:

Senior Technical Support Engineer

Bracknell, Berkshire, United Kingdom
Hybrid / WFH Options
Perforce Software, Inc
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in … the world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a Senior Technical Support Engineer (TSE) to join the Technical Support team. This engineer will work with a globally distributed, fully remote team, using their knowledge and … skills from previous experience and from on-the-job training to handle technical support issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and resolving customer issues in accordance with our SLA. This team works closely with our engineering team to resolve More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IT Support Engineer

Weybridge, Surrey, United Kingdom
Hybrid / WFH Options
SER Limited
Senior IT Support Engineer – Weybridge - £45,000 + Great Opportunity! Role: Senior IT Support Engineer Location: Weybridge Salary: £35,000 - £45,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Weybridge who are looking to expand their team! This position comes as part of their growth plans for More ❯
Employment Type: Permanent
Salary: £40000 - £45000/annum
Posted:

Senior Advanced Support Engineer(Office Based)

Southampton, Hampshire, United Kingdom
Hybrid / WFH Options
NICE
Senior Advanced Support Engineer(Office Based) United Kingdom - Southampton At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity … the UK and US justice systems by facilitating digital evidence management and sharing in a cloud service. So, what's the role all about? We are looking for a Senior Advanced Support Engineer to work with an innovative product launching in an area new to cloud services. The primary focus will be providing expert insight and analysis … of complex support and integration issues, escalated by our regional T2/3 support teams. This role will be required to deliver scripts, tooling, documentation, knowledge articles and guidance to the regional teams to reduce the ongoing effort required to support our products. How will you make an impact? Develop subject matter expertise in our core technologies More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

CAFM Senior Support Engineer

Plymouth, Devon, United Kingdom
Hybrid / WFH Options
Babcock Mission Critical Services España SA
to Move to Skip to Content Link Select how often (in days) to receive an alert: Location: Devonport, Plymouth, GB, PL1 4SG Onsite or Hybrid: Hybrid Job Title: CAFM Senior Support Engineer Role Type: Full time/Permanent Role ID: SF65463 At Babcock we're working to create a safe and secure world, together, and if you … join us, you can play your part as a CAFM Senior Support Engineer at our Devonport Royal Dockyard site. The role As aCAFM Senior Support Engineer, you'll have a role that's out of the ordinary. Play a pivotal role in transforming Babcock's Maintenance operations, contributing to the delivery of the Asset … infrastructure. Day-to-day, you'll manage and optimise the Computerised Maintenance Management System (CAFM), delivering new projects, continuous improvements, and tailored training to enhance asset maintenance performance and support business objectives across Babcock Devonport. Manage the CAFM across all Babcock Devonport departments. Lead CAFM projects, analysing requirements and recommending cost-effective implementation solutions. Design, manage, and deliver training More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Support Engineer - Bromley

Bromley, Kent, United Kingdom
Hybrid / WFH Options
RM Education
and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband Visit us here to find out more: The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your … role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through … IT. Your key responsibilities: To be the customer face of RM, ensuring our customers receive great service. To assist the service desk with the delivery of the IT managed support service. Provide school-based users with technical assistance and report service issues in accordance with theservice desk policies. Experience Our ideal candidate would demonstrate the following behaviours. Excellent Customer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Customer Support Engineer/ Application Support Engineer

London, United Kingdom
Hybrid / WFH Options
Suade
Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. You will use your experience working in the SaaS environment and you will closely work with our account managers and delivery … is delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants will receive consideration for employment without bias. Job Summary: The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have … be the first point of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities As part of the Customer Support Team, you will be an integral part of the client post-sale experience and you will: Be the first line of contact with our clients, solving their information queries More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Network Support Engineer

Leuven, Vlaams-Brabant, Belgium
Hybrid / WFH Options
Vivid Resourcing
Senior Support/Network Engineer Opportunity in the Telecom Sector! A fast-growing high-tech company is seeking a skilled Senior Support/Network Engineer to join their global CSO Access team. This is a fantastic opportunity to work in an international environment on innovative network connectivity solutions that power leading service providers worldwide. … Position: Senior Support/Network Engineer Location: Leuven, Belgium (Hybrid - 3 days on-site, 2 days remote) Experience: Minimum 5 years in telecom or enterprise networking environments About the Company Our client is a trusted provider of open, software-driven network connectivity solutions, supporting over 120 international service providers, including Tier 1 carriers. With nearly 500 employees … worldwide, their culture fosters empowerment, openness, and collaboration across diverse, agile teams. They are dedicated to innovation and delivering high-value technical solutions globally. Responsibilities Provide technical support to operators and integrators worldwide, validating solutions and driving project wins. Troubleshoot and resolve complex hardware and software issues by collaborating with R&D and cross-functional teams. Pre-validate new More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Senior Production Support Engineer - EU/UK

United Kingdom
Hybrid / WFH Options
Marqeta, Inc
The Senior Production Support Engineer role in our European team is at the centre of the customer experience for Marqeta. We strive to provide the highest quality support and service to our valued customers. You will play a critical role in managing the technical needs of Marqeta customers. We work Flexible First . This role can … You'll Have Configure environments and controls. Troubleshoot collaboratively as customers integrate with our platform, guiding them through technical documentation and assessing root causes for errors. Provide high-quality support to our customers. Become a Marqeta product expert. Assist in monitoring production transaction volume, functionality, capacity, and performance. Assist in responding to alerts, data, and trends that have a … customer impact. Coordinate and execute internal projects to better improve the support process. Be proactive in monitoring, optimising issuer resolution, and implementing corrective action planning. Interact with Product, Engineering, and Technical Operational teams to provide feedback on production support-related issues and improvements. Provide on-call support for rotations and escalations. Advise onboarding customers on a technical More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Senior Support Engineer
Work from Home
25th Percentile
£28,750
Median
£39,428
75th Percentile
£51,563
90th Percentile
£53,750