5 of 5 Remote Senior Support Engineer Jobs

Senior Network Support EngineerAs a Senior Network Support Engineer, you are responsible for providing advanced 3rd line network support, technical escalation, and engineering capability across customer environments within the managed services estate. Operating within a structured Network Operations environment, you will take ownership … focused on network stability, technical leadership, and continuous service improvement, acting as a key escalation point for 1st and 2nd Line teams. You will support network support, operational change, onboarding, lifecycle management, and small-scale engineering work, ensuring all activity aligns to Managed Services ownership and BAU service ...

Senior 2nd/3rd Line Support Engineer Salary: £40,000–£50,000 Company: Managed Service Provider (MSP) Location: Burgess Hill/Hybrid Description: This is an opportunity to join an established Managed Service Provider as a Senior 2nd/3rd Line Support Engineer, working … part of an existing technical team. The business is looking for an experienced MSP engineer who can provide excellent customer support, take ownership of escalated tickets and assist with a broad range of technical issues across its client base. Key responsibilities will include: 2nd/3rd Line Support ...

Senior 2nd/3rd Line Support Engineer – Projects Salary: up to £48,000 Company: Microsoft Focused - Managed Service Provider (MSP) Location: Field-based across Hertfordshire, Essex and Northeast London/Home-based Description: An established MSP is looking for an experienced Senior 2nd/3rd Line … Support Engineer to join its technical team. The role is primarily project-focused, delivering Microsoft 365 projects across a varied client base. You'll take ownership of projects from initial planning through to implementation and handover, alongside providing 2nd line support when required. This is a hands ...

Senior IT Engineer JJM Networks Limited Location Carlisle, Cumbria. Office-based at Pacific House Business Centre, with regular travel to client sites across the region. This is not a remote or hybrid role. Salary £33,500 to £37,500, depending on proven experience and skills Hours Monday … Contract Permanent, full time, subject to a six-month probationary period About us JJM Networks is a Carlisle-based managed service provider delivering IT support, infrastructure and project work to businesses across Cumbria and beyond. We're growing, and this newly created role is a direct result. ...

outcomeEngaged – We operate as one, building strong relationships4 More –We always go further for our people, customers and partnersAbout the roleActs as the senior technical authority within the reactive support function, leading resolution of complex and high‐priority incidents. Takes ownership of major incidents and escalations, supporting effective … service restoration and minimal customer impact. Provides technical leadership across the team, improving quality, consistency, and capability. Works closely with the Team Leader to support service outcomes, reduce repeat incidents, and improve technical standards. ResponsibilitiesOwn and resolve complex and business‐critical incidents, acting as technical escalation point for engineers. ...