Principal Genesys Cloud PS Consultant
- Hiring Organisation
- Miratech
- Location
- San Antonio, Texas, United States
- Employment Type
- Permanent
- Salary
- USD Annual
implementation of advanced multi-channel customer experience platforms, leveraging deep expertise in Genesys Cloud and modern contact center technologies. The ideal candidate combines strong technical leadership, hands-on delivery experience, and the ability to translate complex business requirements into scalable, high-quality solutions. Responsibilities: Serve as the primary … technical point of contact for customers and internal stakeholders, providing expert consultancy on Genesys Cloud solutions. Lead the design and delivery of end-to-end technical solutions, including facilitating workshops, gathering requirements, and producing technical design documentation with stakeholder sign-off. Analyze complex business and technical ...