2 of 2 Workflow Management Jobs in East Anglia

must be self-motivated and a confident decision maker, ideally with experience within a similar environment. You will also be expected to work with people at different levels including management, to identify and implement process improvements through Configuration. Contract : 5 months+ Location: Hatfield AL109TW Rate: £17 per hour through umbrella company/£13 through PAYE Main Responsibilities Daily batching … activity according to priority Daily workflow planning Liaise with internal and external customers as required by telephone and email. Liaise and work with other departments to deliver projects as required Provide cover for other team members within Configuration Meeting SLA Escalating when required Process and Manage Configuration Failures Customer Satisfaction First point of escalation for queries from ISP, other … customers Ensure customer satisfaction by communication and resolution of all issues Ensure complaints related to Configuration issues are resolved in a fair and satisfactory manner and escalate to Config Management if required. The Ideal Candidate Educated to GCSE level in English and Math's or equivalent Team player who integrates easily and communicates positively Committed to share knowledge/ More ❯

must be self-motivated and a confident decision maker, ideally with experience within a similar environment. You will also be expected to work with people at different levels including management, to identify and implement process improvements through Configuration. Contract : 5 months+ Location: Hatfield AL109TW Rate: £17 per hour through umbrella company/£13 through PAYE Main Responsibilities Daily batching … activity according to priority Daily workflow planning Liaise with internal and external customers as required by telephone and email. Liaise and work with other departments to deliver projects as required Provide cover for other team members within Configuration Meeting SLA Escalating when required Process and Manage Configuration Failures Customer Satisfaction First point of escalation for queries from ISP, other … customers Ensure customer satisfaction by communication and resolution of all issues Ensure complaints related to Configuration issues are resolved in a fair and satisfactory manner and escalate to Config Management if required. The Ideal Candidate Educated to GCSE level in English and Math's or equivalent Team player who integrates easily and communicates positively Committed to share knowledge/ More ❯