3 of 3 Workflow Management Jobs in Hertfordshire

must be self-motivated and a confident decision maker, ideally with experience within a similar environment. You will also be expected to work with people at different levels, including management, to identify and implement process improvements through Configuration. Main Responsibilities Daily batching activity according to priority Daily workflow planning Liaise with internal and external customers as required by … customers Ensure customer satisfaction by communication and resolution of all issues Ensure complaints related to Configuration issues are resolved in a fair and satisfactory manner and escalate to Config Management if required. The Ideal Candidate Educated to GCSE level in English and Maths or equivalent Team player who integrates easily and communicates positively Committed to sharing knowledge/information … Computer-literate with good knowledge of all MS Office applications Desirable A basic level of technical knowledge/experience. Very good understanding of the service expectations of client. Proven workflow management skills within an IT environment Excellent problem-solving skills and root cause analysis Ability to develop relationships with ISPs Excellent people skills and a desire to develop More ❯

modern SharePoint tools, while also understanding legacy InfoPath-based processes. You will be responsible for designing, developing, and maintaining solutions using SharePoint Online to meet business collaboration and content management needs. Your role will include creating and customizing forms using Power Apps, developing and maintaining business workflows and automation solutions using Power Automate, and migrating legacy workflows to modern … and best practice guidelines are followed will be part of your responsibilities. Skills: - SharePoint Online (O365) development and administration - Power Apps development (canvas and model-driven) - Power Automate workflows management - InfoPath forms and SharePoint Designer workflows familiarity - Microsoft 365 services knowledge (Teams, OneDrive, Azure AD integration) - Problem-solving and communication skills - Independent and cross-functional team working ability - PowerShell More ❯

local environment now and in the future. What you'll be doing: Learn how our billing and CRM systems support critical customer and operational processes, including billing cycles, debt management, and financial updates. Support system operations such as overnight batch processing, data reporting, and issue troubleshooting while building your technical knowledge. Develop your understanding of regulatory frameworks like GDPR … upgrades, testing, and configuration changes across multiple environments. Gain exposure to tools such as Talend, Skybot, SQL, and ServiceNow as part of your learning and development. Contribute to change management processes, including presenting proposals and documenting changes, while building your confidence in stakeholder communication. Support project delivery by learning Agile and ITIL methodologies, and how to manage time, quality … and budgets. What we're looking for: Experience & Technical Skills (nice to have, not essential to start): Exposure to or interest in billing systems and customer relationship management (CRM) tools. Awareness of SQL, database reporting, or process automation platforms. Understanding of customer data privacy principles and an interest in utilities or public service delivery. Desire to work with technologies More ❯