ensuring smooth order fulfilment and high customer satisfaction. You will drive continuous improvements and will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities of the provisioning department. * Monitor team performance and provide coaching or support as needed. * Ensure adherence to company standards, policies, and service-level More ❯
traffic-driving tactics across paid social, search, display, ATL, and emerging channels. Team Leadership & Development - Support and guide Paid Media Executives to ensure smooth workflow and campaign execution and review and refine paid media strategies on an ongoing basis. Market & Industry Insights - Provide insights on daily trade activities, competitor movements More ❯
Chester, Cheshire, United Kingdom Hybrid / WFH Options
Clicky
quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service delivery strategy, ensuring smooth workflow and project delivery with optimal resource allocation. Capacity & Workflow Management - Own the company schedule, balancing team capacity with client demands to ensure efficient service delivery. … business goals. Budget & Resource Planning - Oversee budgets and resource allocation to maximise efficiency while maintaining profitability. Risk Management - Identify potential risks in project/workflow delivery and develop contingency plans to mitigate operational challenges. Operational Forecast Management - Maintain a future forecast across key metrics. Client Retention & Satisfaction - Ensure exceptional service More ❯
