Business Analyst
Port Glasgow, Scotland, United Kingdom
The Travel Corporation
finance processes as part of our global Finance Transformation programme. The focus will be on capturing existing service catalogues and processes, producing Standard Operating Procedures (SOPs), and creating clear workflow diagrams. This role is critical in enabling knowledge transfer, training, and the design of future-state operations. We expect this contract will be required for 3 - 6 months. RESPONSIBILITIES Process … Documentation & Workflow Design Capture existing finance service catalogues in collaboration with local teams. Map and document "as-is" processes for core finance functions (e.g. Accounts Payable, General Ledger). Create accurate SOPs and workflow diagrams highlighting systems, controls, handoffs, and dependencies. Stakeholder Engagement & Knowledge Capture Facilitate workshops, interviews, and job-shadowing sessions to elicit deep process knowledge. Translate complex processes … documentation suitable for varied audiences. Maintain consistent engagement with stakeholders to validate and refine process artefacts. ROLE SUCCESS CRITERIA % of agreed processes documented to standard. Number of SOPs and workflow diagrams produced. Accuracy and clarity of documentation based on user feedback. Stakeholder satisfaction with support provided. Timely delivery of assigned documentation and deliverables. Success in this role means having a More ❯
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